Responsibilities

• Planning, developing and delivering marketing communications, campaigns and projects in line with agreed timelines and a rolling monthly activity plan
• Creating clear, compliant and engaging content across multiple channels, ensuring alignment with brand standards and customer promise
• Collaborating with cross-functional teams and external partners to coordinate delivery and achieve planned outcomes
• Representing the organisation at external industry events, conferences and onsite client sessions, coordinating content and engaging audiences to showcase offerings
• Ensuring all communications meet regulatory, compliance and conduct risk requirements, presenting information that is clear, fair and not misleading
• Managing budgets effectively, including tracking spend, processing invoices and driving efficiency across activities
• Using customer insight and segmentation to target communications effectively and enhance engagement
• Measuring, analysing and reporting on campaign performance, providing insights and recommendations for future activity
• Maintaining and regularly reviewing communication materials to ensure accuracy, consistency and cost efficiency across all channels

Requirements

• Experience working in financial services
• Strong copywriting skills across multiple channels, particularly digital and direct communications
• Excellent written and verbal communication skills with attention to detail, tone of voice and brand alignment
• Event coordination experience both face to face and virtual
• Solid understanding of marketing communications principles, including the promotional mix and campaign planning
• Good knowledge of regulatory and compliance requirements within financial promotions
• Experience of developing and delivering marketing communications campaigns, plans and proposals
• The ability to build strong relationships and work effectively with cross-functional teams
• The strong understanding of customer and adviser segmentation and how to apply insight to targeted communications

Preferred

• Experience in workplace/pensions is a strong advantage
• Strong ability to build relationships and work effectively with cross-functional teams
• Knowledge of customer and adviser segmentation and applying insight to targeted communications

Benefits

• 36 days leave per year (including bank holidays, pro-rated for part-time)
• private medical cover
• life assurance
• critical illness cover
• enhanced parental leave
• retail discount vouchers
• cycle2work scheme
• subsidised restaurant
• online GP appointments
• lifestyle benefits to help our employees live their best lives