Arcis Golf

Retail Coordinator

Littleton, CO (On-site)

Club Location: Arrowhead Golf Club - Littleton, CO Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Job Summary The Retail Coordinator and Golf Shop Attendant is responsible for managing and enhancing the golf course’s retail operations to maximize sales, profitability, and member/guest satisfaction. This role assists with merchandising, inventory management, purchasing coordination, and daily retail operations within the golf shop while maintaining a high standard of customer service and brand presentation. --- Key Responsibilities Retail Operations · Oversee daily golf shop retail operations, including opening and closing procedures · Ensure exceptional customer service for members and guests · Assist with point-of-sale transactions and resolve customer inquiries · Maintain clean, organized, and visually appealing retail spaces · Notify Head Golf Professional when low on inventory · Tag and restock inventory daily o Restock racks o Cabinets fully stocked with golf balls o Display accessories are restocked Sales & Promotions · Upsell and advertise merchandise packages and specials to guests · Support promotional events and seasonal sales · Assist guests with special orders and questions on product · Learn the current trends and unique specifications tied to different products Point of Sale Expectations · Open and close the register for your scheduled shift · Tee sheet management (booking, cancellation, consolidating singles and twosomes, etc.) · Make sure the tee sheet and sales are rung in correctly and timely – correct other staff if necessary or seek guidance if you are unsure of a procedure · Utilize EZ Suite for gift card and merchandising needs · Opening and closing procedures for each day · Regularly update the count sheet, fully stock bank bags, and notify managers if change runs or check deposits need to be made to the bank Daily Tasks · Communicate with guests via email, phone, and return voicemails to the club · Assist golf professionals during tournaments, outings, and events as needed · Provide directions and daily tasks to the outside staff and course hosts · Always ensure site is set up for success and visibly presentable for the following day before leaving --- Compensation & Benefits · Hourly Rate: $18-20 · Commissions: $10/Red Rocks package sold, and $5/promo sale · Playing and practice privileges · Health insurance, PTO, and other club benefits --- Scheduling Expectations In this role, you will regularly receive (3-5) golf shop shifts (you decide on your availability). These shifts can be great opportunities to make commission on merchandise sales, but they will be reduced if your work ethic proves to be detrimental to the business and operation. You will likely be assigned 1-2 closing shifts per week unless otherwise specified. In the shoulder season you may be asked to work a more hybrid role (inside and outside) while staffing levels are lower and golf is starting up or slowing down. Pay Range: $15.16 - $26.00 Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S. Arcis Golf has positioned itself as a dynamic leader in the industry by consistently providing unrivaled amenities to complement diverse playing experiences for members and guests. We continuously search for individuals who share our Passion for Service to join the teams at our many Clubs and Courses positioned throughout the country. Our growing and innovative organization offers competitive wages and benefit packages.