Resident Marketing Executive (Reports & Mailings) 

Responsibilities

• We’re looking for a Resident Marketing Executive to support the creation of clear, accurate and accessible resident publications, reports and mandatory mailings.
• You’ll play a key role in ensuring residents receive information that meets regulatory standards and reflects our commitment to accurate, consistent, customer‑focused communication.
• Alongside this, you’ll support the wider communications team to keep processes running smoothly.
• Confidence coordinating content from multiple stakeholders, managing external suppliers and delivering high‑quality outputs on time and within budget, all while ensuring GDPR compliance, is vital.
• You’ll use feedback and performance data to refine and improve communications, and you’ll have experience across both print management and digital channels.
• Collaboration is key, and you’ll thrive in a team that values flexibility, strong relationships and a positive, can‑do approach.
• If you’re highly organised, detail‑driven and comfortable managing competing deadlines and publication schedules, then this could be the opportunity you have been looking for!
• Please review the full role profile Resident Marketing Executive (Reports & Mailings) and Behaviours & Mandatory Accountabilities OD level 5 before applying.

Requirements

• Proven experience producing resident or customer‑facing publications that improve understanding and engagement.
• Strong copywriting skills, the ability to simplify complex information, and a solid grasp of accessibility and inclusion standards.
• Experience coordinating content from multiple stakeholders, managing external suppliers and delivering high‑quality outputs on time and within budget, all while ensuring GDPR compliance.
• Experience across both print management and digital channels.
• Highly organised, detail‑driven and comfortable managing competing deadlines and publication schedules.
• You’ll be able to travel as required.