Responsibilities

• Welcome clients and provide exceptional customer service.
• Manage bookings, telephone calls and email enquiries.
• Keep the premises area clean, organised and welcoming between each client
• Assist clients throughout their visit to ensure a premium experience.
• Manage Instagram, Facebook, TikTok and other social media platforms.
• Create engaging photos, videos and promotional content.
• Plan and schedule social media posts.
• Respond to online enquiries and messages.
• Help increase brand awareness and generate new bookings through digital marketing.

Requirements

• Excellent communication and customer service skills.
• Confident and professional when dealing with clients.
• Experience managing social media accounts.
• Ability to create high-quality photo and video content.
• Good understanding of current social media trends.
• Basic knowledge of Canva, CapCut, Adobe or similar software is desirable.
• Well-presented with a polished and professional appearance suitable for representing a luxury wellness brand.
• Positive attitude with a willingness to learn and grow.

Preferred

• Experience in hospitality, luxury retail, wellness or beauty.
• Basic website management (WordPress or similar).
• Photography or videography skills.
• Digital marketing or SEO experience.

Benefits

• Opportunity to work within a premium luxury wellness environment.
• Career progression as the business grows.
• 50% discount for your friends and family
• Staff wellness benefits.
• Friendly and supportive working environment.
• Opportunity to play a key role in building the Private Wellness brand.