Responsibilities

• Product development & management: help to develop new merch, sampling, shipping, maintaining the e-commerce site and all other logistics
• Managing rewards: coordinate with suppliers, partners and tech teams launch new offers; maintaining website and helping to identify and deliver improvements.
• Email Marketing: You’ll plan and execute impactful marketing communications that bring customers joy (seriously) and inspire action.
• Campaign management: whether it’s sending out electric blankets to thousands of customers or giving away Glastonbury tickets, you’ll come up with brilliant campaigns and bring them to customers quickly, creatively and on budget
• Content creation: you’ll create written and video content to support various projects
• Marketing Operations & Admin: You'll keep the marketing engine running smooth. From managing customer queries and internal Slack channels, updating knowledge bases, performance tracking to printing collateral, organising send-outs, to helping run events and shoots.

Requirements

• Highly organised with strong attention to detail
• A proactive self-starter, comfortable juggling multiple tasks
• Strong communication skills, and able to manage multiple stakeholders
• Collaborative: you’ll be an enthusiastic part of our friendly creative team
• T-shaped: you’re adaptable – rather than “that's not my area” you’ll say 'I’ll figure that out’
• Obsessed with humans: how we think, what makes us pay attention and gets us hooked on a product
• 2-3+ years of experience in a marketing role
• Bonus: Content creation experience!