Marketing & Reservations Co-Ordinator

Skegness, Lincolnshire, UK (On-site)

Salary Not AvailableMid LevelPermanent

Posted 7 weeks ago

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Job Summary

Own guest-facing marketing and content creation with a focus on driving direct bookings and brand presence.

  • Content and creative ownership: produce short-form video content and graphics using Adobe Creative Suite for campaigns and social.
  • Channel and campaign ownership: manage social channels and assist with planning and execution of marketing campaigns.
  • Growth and partnerships: research new marketing opportunities and develop local partnerships to boost direct bookings.

Job Description

  • Manage incoming telephone, email, and online booking enquiries.
  • Process reservations accurately using hotel booking systems.
  • Respond promptly and professionally to guest enquiries.
  • Assist with guest communications before, during, and after their stay.
  • Maintain accurate booking records and reporting.
  • Create engaging graphics, promotional materials, and digital content using Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, etc.).
  • Have the ability to work independently to come up with new ideas and liaise with an existing team to create unique content.
  • Produce short-form video content for social media, website, and promotional campaigns.
  • Support the planning and execution of marketing campaigns.
  • Manage and update social media channels and website content.