Responsibilities

• Managing content requests and ensuring clarity around scope, timing, and resources.
• Supporting the adoption of tools and workflows to improve efficiency and consistency.
• Partnering with teams to ensure projects are well-planned and delivered on time.
• Helping to embed AI tools and practices to enhance content creation and workflows.
• Monitoring team capacity and identifying opportunities for improvement.

Requirements

• A degree or equivalent qualification in Business, Marketing, Communications, or a related field.
• Experience in content operations, project management, or campaign delivery within a marketing or agency environment.
• A track record of improving workflows, prioritisation, and resource management.
• Familiarity with content or workflow systems, such as project management platforms.
• The ability to manage multiple projects and deadlines in a fast-paced, collaborative environment.
• Excellent communication skills, with the ability to explain complex ideas clearly.
• A practical approach to balancing quality, speed, and stakeholder needs.
• An interest in exploring AI-enabled tools and workflows is a plus.

Preferred

• An interest in exploring AI-enabled tools and workflows is a plus.

Benefits

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance
• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally