Marketing Operations Manager

UK (Remote)

£60K/yr – £70K/yrMid LevelTemporary

Posted 4 weeks ago

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Job Summary

Own end-to-end production operations that move marketing creative from intake to delivery, balancing briefs, schedules, and governance to speed output and protect brand and compliance.

  • Workflow & Project Intake: Own intake clarity, brief interrogation, and alignment with objectives.
  • Scheduling & Resource Management: Allocate talent, manage the hub schedule, and flag bottlenecks early.
  • Process Development & Operational Excellence: Design and optimise processes, tooling, and KPIs to improve speed, quality, and governance.

Job Description

Responsibilities

  • Workflow & Project Intake: Serve as the primary contact for all requests entering the Production Hub.
  • Workflow & Project Intake: Review and interrogate briefs in collaboration with the Head of Content Strategy to ensure clarity, completeness, and alignment with business objectives.
  • Workflow & Project Intake: Assess project requirements, scope complexity, and determine the most suitable creative resource to deliver the work.
  • Scheduling & Resource Management: Allocate and schedule the appropriate internal and/or external creative talent, i.e. using freelance creative talent (design, copy, video, digital, etc.).
  • Scheduling & Resource Management: Manage the Production Hub schedule, ensuring workloads are balanced and deadlines are realistic and achievable.
  • Scheduling & Resource Management: Maintain visibility of all active projects, identifying bottlenecks early and adjusting resourcing as needed.
  • Scheduling & Resource Management: Support budget tracking for freelance, production and external resource spend.
  • Scheduling & Resource Management: Manage freelancer onboarding, briefing standards, quality control, and performance evaluation of external suppliers.
  • Process Development & Operational Excellence: Design, document, and continually optimise Production Hub processes to improve speed, quality, and consistency.
  • Process Development & Operational Excellence: Implement tools, workflows, and reporting mechanisms that enhance transparency, efficiency, and communication.
First Bus logo

First Bus

Hello there, we’re First Bus.We’re one of the UK’s biggest bus operators trusted by millions to do more than just get people from A to B. For us, travel is about those everyday moments that bring people together and create new experiences. We call it ‘Moving the Everyday’ because that’s what we’re here to do.At First Bus, we focus on what matters most. Our people. We were the first in the sector to achieve real Living Wage employer status because we believe when we take care of our team, they’re in the best position to take care of others.Sustainability matters to us. We’re on track for a fully zero-emission fleet by 2035 with over 800 zero-emission buses already on the road. In partnership with local authorities, we're working to improve air quality, reduce congestion and make travel easier for everyone.We’re always looking for ways to improve the experience for those who rely on us. With innovations like Tap On, Tap Off payments, we’re making travel more convenient and secure. We’re not just about transport, we’re about making a difference to the community, the environment and the future of how we travel.In the UK, we also operate First Bus London, Specialist Passenger Solutions, First Travel Solutions, York Pullman Bus Company and Ensignbus. Beyond the UK, we have Aircoach in Ireland.We’re always listening, inspired by the people we serve and the moments we’re part of. Together, you’re helping shape what’s next for us.As part of FirstGroup, we’re connected to something bigger. Our experience and focus on doing the right thing help us keep moving forward with purpose.

Founded in 1995
Aberdeen, Scotland, GBR
2.7K employees

Traffic Signals

Monthly Visitors
1.5M
Monthly Google Ads Budget
$29
Traffic Source Mix
Search
56.3%
Direct
29.5%
Referral
8.3%
Social
2.1%
Paid
1.3%

Headcount Trend

Current headcount: ~2.7K

Marketing Team

Marketing Roles Posted (Last 30 Days)
3

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