Responsibilities

• Deliver day to day marketing campaigns across digital, social, email, and website channels that drives ticket sales, revenue and occupancy
• Manage website updates, social scheduling, and email campaigns
• Ensure all activity aligns with agreed brand, tone, and campaign direction
• Provide actionable reporting on campaign performance, ticket sales, conversion, and audience engagement
• Maintain campaign plans, calendars, and marketing documentation
• Track and manage day to day marketing spend and budget administration for Phantom Peak
• Manage day to day relationships with digital, PR, and marketing agencies
• Coordinate briefs, timelines, and deliverables with external partners or the internal Creative Studio
• Proactively engage with the Phantom Peak community and identify opportunities for timely and reactive content
• Adjust campaigns and activity in response to trading performance and real time data

Requirements

• Minimum 2–3 years’ experience in a marketing role within entertainment or businesses
• Experience executing campaigns across digital, email, and social channels
• Strong commercial awareness, with an understanding of how marketing drives revenue and conversion
• Highly organised, with the ability to manage multiple campaigns and priorities
• Strong written communication skills, including copywriting for email, social, and campaigns
• Comfortable working in a fast-paced, delivery focused environment
• Personal Attributes: Commercial & data-driven, focused on results rather than just activity
• Proactive and accountable, takes ownership of delivery and performance
• Adaptable and responsive to changing priorities and trading conditions
• Confident working across teams and managing external partners

Preferred

• Familiarity with CRM/email platforms (e.g. Klaviyo)
• Basic design or video editing capability (e.g. Canva, Adobe, CapCut)
• Experience navigating paid digital media platforms (Meta, Google, etc.)
• Experience supporting or improving marketing processes and systems

Benefits

• Competitive salary.
• 28 days' annual leave (inclusive of public holidays)
• Company pension.
• Opportunity to work on award-winning immersive attractions and high-profile client projects.
• A collaborative, creative and supportive workshop environment.
• Opportunities for career progression within a growing business.