Responsibilities

• Campaign planning and execution across digital, print and on‑property channels to drive guest engagement while upholding brand standards.
• Content development for websites, social media, email campaigns and promotional materials.
• Maintain brand consistency across all communications and manage marketing assets to ensure alignment with guidelines.
• Coordinate marketing activities with internal departments including Sales, Events, Food & Beverage and Rooms.
• Support partnerships, collaborations and brand activations to enhance visibility and engagement.
• Monitor campaign performance and assist with reporting, insights and analysis.
• Manage and update marketing materials, ensuring accuracy and alignment with brand standards.
• Assist in organising photoshoots, events and promotional initiatives.
• Respond to marketing and guest enquiries in a professional and timely manner.
• Maintain records of campaigns, assets and marketing activity.

Requirements

• Previous experience in marketing, communications or digital marketing, ideally within luxury hospitality or lifestyle brands.
• Strong understanding of brand positioning and customer engagement.
• Excellent written and verbal communication skills.
• Strong attention to detail and commitment to delivering high‑quality work.
• Proficiency in Microsoft Office and familiarity with marketing tools and platforms (e.g. social media, CMS, email platforms).
• Ability to manage multiple projects in a fast‑paced environment.
• A creative mindset with the ability to contribute innovative ideas.
• Strong organisational and project coordination skills.
• A proactive and collaborative approach, working effectively across departments.
• Impeccable personal presentation aligned with luxury brand standards.