Responsibilities

• Maintaining CRM records, the marketing databases, and mailing lists.
• Providing administrative and organisational support to the marketing team.
• Conducting market, customer and competitor research.
• Managing enquiries and supporting customers.
• Updating website content using templates, and carrying out routine checks.
• Proofreading and adapting straightforward marketing materials.
• Preparing reports and collating information.
• Supporting marketing campaigns, events, and digital activities such as content scheduling.

Requirements

• Has previous experience in administration, marketing support, customer support or a similarly varied support role.
• Is highly organised, accurate and comfortable managing multiple priorities.
• Can take ownership of tasks and see them through with limited supervision.
• Has strong research and communication skills.
• Is confident using Microsoft 365 and learning new systems and digital tools.
• Is proactive, dependable and enjoys helping colleagues and customers.
• Likes finding practical ways to make processes work better.

Preferred

• We'll provide training on our specific systems, including HubSpot and Canva.

Benefits

• A competitive salary and generous holiday allowance.
• Flexibility in your working hours.
• A friendly and supportive team.
• Genuine variety in your day-to-day work.
• Opportunities to learn and develop new skills.
• Meaningful work that supports the global food and health research community.
• The chance to make a visible contribution within a small organisation.