Responsibilities

• Contribute to building successful relationships with clients, acting as the day-to-day point of contact for queries and next actions.
• Attend regular client meetings and calls to review timelines, progress, performance, gather feedback, and identify opportunities for further campaign opportunities.
• Escalate client concerns to the Account Manager or Client Lead as needed, supporting resolution processes.
• Understand client businesses, industries, and objectives to provide input into campaigns and guidance.
• Prepare campaign status reports, campaign performance, and key metrics for clients and internal stakeholders.
• Work closely with the internal Client Team and Strategy Director to develop tailored marketing and business development strategies and campaigns, and monitor deliverables for the client accounts you work on.
• Support the execution of marketing and business development activities and campaigns.
• Monitor industry trends and competitor activities to provide clients with innovative solutions.
• Prepare presentations, decks and reports for meetings and presentations with clients.
• Work closely with account teams internally, fostering a collaborative and high-performance work environment.

Requirements

• 1–2 years of experience in a marketing or client services role, ideally within a B2B environment.
• Exposure to event management and campaign coordination.
• Degree in Marketing, Business, or related field.

Preferred

• Experience working with Monday.com project management tool.
• Experience working within a CRM system.