Founding Head of Brand
MeloTech
London, UK (Remote)
In-houseFull-timeIntern/new grad
4 days ago
Head of CX & Marketing (Scale up brand)
London, UK (Hybrid)
£95K/yr – £110K/yrSenior LevelFull time
Posted 10 hrs ago
Job Summary
Own and lead brand marketing for the charging network, aligning outputs to the customer value proposition, managing campaign calendars, channels, and partner advertising, while defining KPIs and reporting and leading a small marketing team through scale-up growth.
- Own the brand and CX initiatives across marketing channels and campaigns.
- Establish KPIs, reporting, and budget discipline to demonstrate ROI.
- Lead a 2-3 person team and coordinate brand/CRM agencies.
Job Description
Responsibilities
- Brand marketing, keeping every output true to the brand and the customer value proposition
- The campaign calendar and all marketing activity
- Digital and physical marketing channels across the charging network
- Marketing media, including selling advertising space at charging sites to partner brands
- Customer experience and the pain points customers raise
- Putting KPIs and reporting in place so spend shows a clear return
- Leading a team of 2 to 3 and managing the brand and CRM agencies
Requirements
- An experienced marketing leader who has grown a brand, ideally through a scale-up stage
- Structured and commercial. You talk in metrics, set a long-term plan for the brand and break it into yearly deliverables
- Strong in digital marketing; retail experience is welcome
- Good at making a modest budget work hard, and at making the case for more
- Confident enough to challenge, hold the line on the brand and deputise for your manager
- A visible leader who wants to be in the office with a scaling London team across marketing, sales, business development and performance
Preferred
- A marketing qualification (CIM or equivalent) is preferred, or an MBA backed by a sucessful marketing career
We Are Stellify
We are Stellify, a customer-first recruitment partner specialising in senior and executive-level customer function roles.Combining diagnostic insight with inside knowledge of customer functions, Stellify brings warmth and clarity to high-pressure decisions, helping businesses understand the role, service need, and customer outcome before making informed leadership hires that strengthen performance and create lasting impact.What we offer:✦ Customer-first recruitment, focused on the needs of the business, the function, and the end customer✦ Senior and executive-level customer roles across customer experience, customer operations, and customer transformation✦ Evidence-led hiring decisions that move clients from assumption to clarity and confidence✦ Diagnostic insight before the search, helping clients define the role, service need, and customer outcome clearly✦ Specialist knowledge of customer functions, with practical understanding of the pressures leaders and teams face✦ Leadership hires built to last, strengthening service, reputation, compliance, and commercial performance beyond the appointmentBased in Liverpool, working UK-wide.Building Customer Functions, Differently.
Salaries
Posted range
£95K/yr – £110K/yr
Taken straight from the job posting.
Marketing Team
Marketing Roles Posted (Last 30 Days)
1
Headcount Trend
Current headcount: ~2
Links
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