Go-To-Market Manager - Retail

London, UK (Hybrid)

£50K/yr – £55K/yrMid LevelFull time

Posted 4 weeks ago

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Job Summary

Own the retail Go-To-Market engine with a tight line of sight on footfall, sales and loyalty, using shopper insight to drive seasonal activations and end-to-end journey optimization.

  • Retail activation ownership: end-to-end customer journey, budgets and KPI tracking across shopping-centre partnerships and internal teams.
  • Campaign craft and activation: seasonal launches, brand moments, loyalty and local store marketing with cross-functional delivery.
  • Impact, insights and stakeholder influence: translate data into action and coordinate Marketing, Retail Ops, Supply Chain, Finance and CRM to land growth initiatives.

Job Description

Responsibilities

  • Driving insight-led retail marketing plans that increase footfall, sales and customer engagement.
  • Creating memorable seasonal campaigns, product launches and retail activations.
  • Shaping the end-to-end customer journey across every touchpoint.
  • Using customer insight, performance data and analytics to continually optimise campaigns.
  • Owning activation budgets and measuring campaign success against key commercial KPIs.
  • Leading exciting retail projects that keep Krispy Kreme fresh, relevant and distinctive.
  • Building strong relationships with shopping centre partners and other key stakeholders.
  • Collaborating with teams across Marketing, Retail Operations, Supply Chain, Finance, CRM, Loyalty, Innovation and more to bring brilliant ideas to life.
  • You\'ll play a pivotal role in helping us grow key performance measures including:
  • Footfall

Requirements

  • Thinks commercially as well as creatively.
  • Loves fast-paced Retail, FMCG or QSR environments.
  • Enjoys turning customer insight into meaningful action.
  • Has experience delivering campaigns from concept through to execution.
  • Thrives influencing stakeholders across multiple functions.
  • Is naturally curious, proactive and always looking for the next growth opportunity.
  • Wants to make a genuine impact within one of the world\'s most recognisable brands.
  • Background in Retail Marketing, Shopper Marketing, Brand Activation or Go-To-Market.

Benefits

  • 25 days' holiday plus bank holidays, with the option to buy up to 5 additional days.
  • Pension scheme (5% employee / 3% employer) and life assurance at 1x salary.
  • Bupa healthcare, wellbeing support via WeCare and Grocery Aid, plus enhanced sick pay.
  • Flexibility to manage your own diary alongside hybrid working.
  • Access to exclusive employee perks through our Treat Box rewards platform.
  • Doughnuts on us weekly + 50% off doughnuts and 30% off drinks in all UK Krispy Kreme stores.
Krispy Kreme UK & IRE logo

Krispy Kreme UK & IRE

Krispy Kreme UK Ltd has been operating in the UK since its launch in Harrods in 2003. We are a retailer of premium, high quality doughnuts and coffee. Krispy Kreme UK currently operates over 120 locations and has a presence in over 1100 in-store cabinets with retail partners including Tesco, Morrisons, Costco and Center Parcs outlets across the country. In 2018, we went across to the Emerald Isle in Ireland and opened our first Theatre store in Blanchardstown, Dublin, with further expansion into Northern Ireland in 2025 with the opening of Krispy Kreme Belfast.Traditionally, Krispy Kremes are sold in dozens – a unique taste treat to be shared and enjoyed with your friends, colleagues or if you want, just you alone! In addition, all shops offer Krispy Kreme’s signature coffee, which is made from high-quality coffee beans roasted by Krispy Kreme to exact specifications.We remain on a journey of offering a unique one of a kind doughnut so our customers everywhere can share the magic of a Krispy Kreme moment. We continue to achieve this by having talented, committed people who day in and day out ensure the highest possible standards. We believe our service experience is unique, especially when you couple it with our product. We are so passionate about our Brand and world-class Product; we pride ourselves on being an exciting, hard-working, and fun place to be, and ensure everyone loves working at Krispy Kreme! and we are all totally committed to bringing Magical Moments to all our Customers!

Founded in 2003
Frimley, England, GBR
302 employees (14 in marketing)

Traffic Signals

Monthly Visitors
294.5K
Monthly Google Ads Budget
$95
Traffic Source Mix
Search
53.8%
Direct
23.1%
Referral
10.6%
Social
1.8%
Paid
0.2%

Headcount Trend

Current headcount: ~302

Marketing Team

Marketing Team Size
14 (5% of company)
Marketing Roles Posted (Last 30 Days)
1

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