Email Marketing Manager

London, UK (Unknown)

£35K/yr – £41K/yrManagerPermanent

Posted 8 days ago

Job Summary

Own targeted, data-driven CRM campaigns to boost engagement and revenue, translate performance insights into actions, and collaborate with Marketing across multi-platform campaigns.

  • Lead targeted, data-driven CRM campaigns to boost engagement and revenue
  • Translate performance insights into actionable optimisations
  • Collaborate with Marketing to deliver multi-platform campaigns promoting Royal Ballet and Opera work

Job Description

Responsibilities

  • Lead CRM activity, delivering targeted, data-led campaigns that enhance customer engagement, retention, and revenue growth.
  • Deliver campaigns that build brand engagement and maximise revenue.
  • Support the Marketing team in delivering campaigns across multiple platforms to promote the Royal Ballet and Opera’s work.

Requirements

  • Proven experience in CRM, email marketing, or customer marketing roles, ideally (but not essential) from within the Arts & Entertainment sector
  • Strong understanding of customer data, segmentation, and lifecycle management
  • Experience delivering automated and personalised email campaigns
  • Ability to analyse performance data and translate insights into action
  • Excellent stakeholder management and communication skills
  • Strong organisational and project management capability
  • Knowledge of data protection and GDPR requirements

Preferred

  • Experience working with CRM and Customer Data platforms (Prospect2 and Tessitura Segmentation Sets and List Manager highly desirable)

Salaries

Posted range

£35K/yr – £41K/yr

Taken straight from the job posting.

See all ROYAL OPERA HOUSE salaries

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Email Marketing Manager

ROYAL OPERA HOUSE · London, UK · Unknown