Responsibilities

• Trading & Commercial Performance · Own the ecommerce trading calendar, coordinating product launches, promotions, and seasonal campaigns to maximise revenue and margin · Take full P&L ownership across the UK site and upcoming European territories as the business scales internationally · Monitor, analyse, and report on key performance metrics including revenue, conversion rate, AOV, sessions, and retention. Translating data into clear commercial actions · Identify and act on growth opportunities through competitor analysis, market trends, and customer behaviour insight
• Conversion Rate Optimisation (CRO) · Lead a continuous CRO programme designing, running, and analysing A/B and multivariate tests across landing pages, PDPs, checkout, and key site flows · Own the customer journey end-to-end, identifying friction points and driving improvements that increase conversion and reduce drop-off · Optimise product pages, collections, and merchandising for both conversion and brand experience · Manage and improve on-site search, navigation, filtering, and product discovery
• Site Operations & UX · Oversee day-to-day operations of the Noted. Aromas Shopify site, ensuring it is always performant, accurate, and on-brand · Partner with design and development resource to brief, manage, and deliver UX/UI improvements · Manage the site content calendar, ensuring timely and accurate updates across campaigns, new arrivals, and seasonal moments · Own site speed, technical health, and SEO performance in partnership with relevant stakeholders
• Internationalisation & Multi-Territory Management · Lead the build-out and ongoing management of European ecommerce sites, including localisation of content, currency, pricing, and user experience · Develop market-specific strategies that account for local customer behaviour, logistics, and trading dynamics · Work cross-functionally with logistics, finance, and marketing to ensure international operations run smoothly and profitably
• Marketing & Channel Integration · Collaborate closely with performance marketing, CRM, and brand teams to ensure on-site experience is aligned with and optimised for campaigns across paid media, email, and social · Ensure landing pages, editorial content, and on-site placements are built and optimised to support acquisition and retention activity · Feed site performance data back into channel strategy to improve overall marketing ROI

Requirements

• 3+ years experience in an ecommerce management role (preferably DTC brand)
• Strong understanding of e-commerce platforms (Shopify essential)
• Experience with analytics tools such as GA
• Data-driven mindset with strong analytical skills
• Experience with CRO, merchandising, and online promotions
• Strong project management and organisational skills