Responsibilities

• Manage the day-to-day running of WRM Media's ecommerce websites.
• Maintain and update Shopify stores, including products, content, imagery and website information.
• Deal with customer enquiries and resolve ecommerce-related issues.
• Monitor websites and identify and resolve problems where possible.
• Create and schedule social media content across company brands.
• Assist with the creation and management of social media advertising campaigns.
• Manage relationships and communications with affiliates.
• Make routine updates to website content and promotional material.
• Assist with email marketing and digital campaigns.
• Work with images and basic graphics for websites, social media and marketing.

Requirements

• Strong general IT skills and confidence using computers and online systems.
• Good working knowledge of Microsoft Office.
• Ability to diagnose and resolve basic computer, software and printer problems.
• Strong written communication skills, particularly when dealing with customers.
• Good organisation and attention to detail.
• Comfortable learning new software and systems.
• Ability to manage multiple tasks and priorities without constant supervision.

Preferred

• Shopify.
• Ecommerce website management.
• Adobe Photoshop.
• Graphic design.
• Social media management.
• Social media advertising.
• Email marketing.
• HTML and building/editing marketing emails.
• Affiliate marketing.
• Online customer service.