Madewell

Ecommerce Assistant

New York, USA (On-site)

Our Story At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well. Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace. Our Story At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well. Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace. The Role + Purpose As Ecommerce Analyst based in New York City you will be supporting the Digital Strategy & Analytics Manager with reporting, analysis, and strategy of Madewell’s ecommerce business. You will work cross-functionally with Marketing, CRM, Site, App, Merchandising, Planning, and Tech teams. This position reports to the Digital Strategy & Analytics Manager and is part of the Ecommerce team. Responsibilities: Website + app analytics Build and manage reports for the ecommerce business reflecting performance of website and app KPIs against trends and benchmarks Actively monitor conversion funnel metrics, identify opportunities for conversion rate optimization Support work with technical teams for site tagging and implementation decisions Performance marketing Support with marketing channel forecasting and scenario planning to align KPIs with financial goals Provide weekly, monthly and quarterly reporting to key stakeholders on marketing channel performance Ecommerce strategy Deliver performance recaps and insights for ecommerce events and promotions Support ad hoc data requests and analyses from cross-functional teams as it relates to driving the ecommerce business (ie. Loyalty, CRM, Site Merchandising) Qualifications: 0-3 years of experience in analytical role, experience in retail industry not required Bachelor’s degree in a quantitative field (ie. Finance, Business, Economics, Statistics, Mathematics) Proficiency in Microsoft Excel, PowerPoint preferred Strong analytical skills with an aptitude for problem solving Strong written and verbal communication and attention to detail Ability to manage multiple workstreams and remain organized Intellectual curiosity and desire to learn Team player with an ability to build constructive and effective relationships across a broad and diverse group of business partners Experience in Looker, Google Analytics, PowerBI, SQL a plus but not required Benefits + Perks Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more. Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell). Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months. Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program. Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge. We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams. Benefits + Perks Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more. Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell). Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months. Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program. Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge. Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. Hourly Range: $25.48 - $29.74 At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law. COME JOIN THE TEAM! Whether you’re taking the first step in your career or are a professional looking for an exciting new opportunity, we offer a wide array of challenging and creative roles. We foster a collaborative, community-driven and innovative environment in our stores, home offices, and distribution and call centers. Want in? Learn More Our workplace should be a safe haven, where you flourish and succeed both as an individual and teammate. Discrimination, harassment and intimidation have no place in our offices, stores, or contact and distribution centers. We will not tolerate it in any form, and furthermore, it is illegal. This applies not only to our associates but also to vendors and customers. We explicitly prohibit discrimination based on the following legally protected characteristics: race, color, ancestry, national origin, religion, sex, pregnancy, childbirth and related medical conditions, marital status, age, sexual orientation, gender identification and expression, legally protected physical or mental disability, genetic information (including characteristics, testing and refusing to submit to a test), veteran status or any other basis protected under applicable federal, state or local law. Any behavior or acts that violate this policy will result in disciplinary action up to and including termination. Enter your email address to tell us about yourself. We will keep you informed about job opportunities and events that match your interests.