Responsibilities

• Own the daily commercial operation of the D2C website, converting demand through accurate merchandising, promotional execution and continual optimisation.
• Monitor sales, traffic, conversion, AOV, units per transaction and revenue per session.
• Compare results with target, forecast, prior year and previous trading periods.
• Identify issues by device, category, product, source, landing page and customer type.
• Issue a concise daily trading view with actions, owners and deadlines.
• Escalate material conversion, stock, pricing or technical risks immediately.
• Build and manage the D2C trading calendar within the Director's plan.
• Coordinate campaigns, launches, seasonal moments, exclusives and promotions.
• Own homepage, navigation, search, collections, category and product-page merchandising.
• Use stock, margin and conversion data to prioritise hero products, bundles and categories.

Requirements

• Bring four to six years of hands-on Shopify or comparable D2C trading experience.
• Demonstrate strong mobile conversion, promotion, merchandising and commercial-analysis capability.
• Be rigorous, fast, detail-oriented and willing to escalate risks early.

Benefits

• Opportunity to join a growing, science-led wellness brand.
• Competitive salary and performance-based bonus.
• Pension scheme
• Employee product discount and quarterly product allocation.
• Private healthcare.
• Birthday day off.
• Hybrid working pattern with four days per week in the office.