Rehlko

E-Commerce Manager Aftermarket - Global

Kohler, WI (Remote)

Why Work at Rehlko Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life. Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands. Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter. At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! What We Offer At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace Why You Will Love this Job We are seeking an experienced and customer-focused Global Salesforce E-Commerce Manager to drive the success of our aftermarket parts business with distributors worldwide. This role will own the strategy and execution of our global Salesforce Commerce Cloud (SFCC) platform, ensuring that our distributors can easily search, select, and purchase spare parts and consumables online and it becomes the go-to digital channel for distributors to manage their business with us. Bring deep expertise in B2B aftermarket commerce for manufacturing or industrial companies, with a proven ability to build distributor/customer-centric digital experiences that drive revenue, reduce downtime for distributors and customers, and strengthen long-term relationships. The successful Global Salesforce E-Commerce Manager will not only optimize the e-commerce platform but also act as the voice of the distributor, identifying their pain points, shaping digital solutions to address them, and ensuring the aftermarket e-commerce channel strengthens partnerships and drives growth. Work mode: Remote Location: US and Europe Travel: 10% US and Europe Responsibilities Distributor-Centric Commerce Development Develop and execute a global Parts commerce strategy tailored to the needs of distributors. Build digital solutions that simplify distributor workflows (bulk orders, tiered pricing, credit management, shipping preferences). Gather regular feedback from distributors to understand their challenges and translate them into platform improvements. Serve as the main liaison between distributors and internal teams, ensuring their needs drive roadmap priorities. Platform & Operations (Salesforce Commerce Cloud) Manage and continuously improve the Salesforce Commerce Cloud B2B platform with a focus on distributor usability and adoption working with the program manager for implementations. Oversee product catalog, pricing, promotions, and account-specific configurations. Ensure integrations with ERP, PIM, CRM, and logistics systems provide accurate stock availability, lead times, and order tracking. Distributor Engagement & Support Establish and maintain strong relationships with distributors to foster adoption of the digital channel. Lead onboarding and training efforts to ensure distributors fully leverage the platform’s capabilities. Collaborate with Customer Service and Sales teams to resolve escalations quickly and proactively improve the digital experience. Aftermarket Growth Enablement Drive adoption of digital ordering for spare parts, consumables, and service kits. Enable self-service capabilities that reduce distributor workload (e.g., reordering, order history, compatibility tools). Support upselling and cross-selling opportunities through tailored recommendations. Performance & Continuous Improvement Define KPIs such as digital adoption rate, order accuracy, distributor satisfaction, and revenue growth. Use analytics and distributor insights to continuously improve the platform. Share best practices and success stories across markets to accelerate global adoption. Requirements Bachelor’s or master’s degree in business, Marketing, Digital Commerce, or related field. 5+ years in e-commerce management with strong B2B focus; aftermarket or spare parts experience highly preferred. Expertise in Salesforce Commerce Cloud (or B2B Commerce). Proven success in building distributor-focused digital channels in manufacturing or industrial sectors. Experience gathering customer requirements and translating them into scalable digital solutions. Strong track record of driving adoption of digital platforms in B2B settings. Excellent relationship management, communication, and project leadership skills. Fluent in English; additional languages a plus. Key Competencies Distributor-focused mindset with ability to deeply understand their challenges and solve them. Strong collaboration skills with internal teams (Sales, Marketing, Aftermarket, Supply Chain). Data-driven decision making combined with empathy for customer experience. Strategic thinker with hands-on execution capability. Ability to influence across global, cross-functional teams. Rehlko hires candidates only in states where we have an established business presence. We do not hire candidates residing in the following states: AK, AR, DE, HI, ME, ND, NE, VT, WV, WY. Remote work opportunities are also unavailable for these locations. The Salary range for this position is $107,650.00-$137,150.00.The specific Salary rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. About Us Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at http://www.rehlko.com/who-we-are. In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!? Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws. Americans with Disabilities Act (ADA) It is the policy of Rehlko to comply with all applicable provisions of the Americans with Disabilities Act (ADA) and corresponding national, state, local, or other applicable laws. Rehlko will not discriminate against any qualified associate or applicant with respect to any terms, privileges, or conditions of employment because of a person's physical or mental disability. Rehlko will provide a reasonable accommodation to associates or applicants with disabilities, in accordance with applicable laws. If you have a disability and require an accommodation in the application process or during the course of employment, please contact EnergyJobs@rehlko.com. Rehlko is an equal opportunity/affirmative action employer. Our Values Curiosity – Seek, learn, share Trust – Go farther together Pace – Focus to go faster Excellence – Find the win every day