The Centers

Director of Social Work

Cleveland, OH (On-site)

Lead Social Work Excellence Across Crisis Services Help Shape the Region’s Most Compassionate Response to Mental Health and Substance Use Crises The Centers is launching the Behavioral Health Crisis Centers (BHCC) this September, an innovative, state-of-the-art facility designed to expand access to immediate, trauma-informed support for adults experiencing mental health or substance use crises. Our walk-in, 24/7 crisis model will offer people a safe, welcoming alternative to emergency rooms, jail, or the streets while providing rapid assessment, stabilization, and connection to ongoing care. The BHCC brings together a full continuum of services across three floors, including crisis care, stabilization, and ongoing behavioral health and primary care supports through our Health Center programs. This integrated approach allows teams to meet people where they are and guide them toward sustained recovery. If you’re ready to shape what innovative behavioral health crisis care looks like for our community, we want you on our team! Your Leadership Scope Oversee social work practice across Crisis Receiving Center, Crisis Stabilization Unit, Withdrawal Management Unit, and Behavioral Health Urgent Care Centers. Shape standards, supervise staff, and ensure trauma-informed, recovery-oriented care. Clinical Leadership Provide clinical oversight for all crisis services social work staff Develop social work practice standards and evidence-based interventions Offer advanced consultation on complex cases Ensure person-centered outcomes for individuals in crisis Maintain active clinical practice connection Team Development Recruit, hire, train, and supervise Clinical Therapists and Case Managers Conduct individual/group clinical supervision per licensure requirements Develop training on trauma-informed care and crisis intervention Ensure adequate social work coverage in 24/7 environment Monitor performance and support professional growth Program & Quality Collaborate with Program Directors to enhance services Lead quality improvement initiatives Monitor key performance indicators Ensure regulatory compliance and best practices Partner with community agencies on care transitions Required Qualifications Master's degree in Social Work (MSW) from CSWE-accredited program LISW-S or LPCC-S in good standing in Ohio 5+ years post-Master's clinical social work in behavioral health 3+ years supervisory/leadership experience Crisis intervention or psychiatric emergency services experience preferred Essential Competencies Advanced crisis intervention and trauma expertise Strong clinical supervision skills Leadership in complex healthcare environments Data-informed decision making Adherence to NASW Code of Ethics Bring compassionate, innovative crisis care to people who need it most, where your work can change lives every day. Apply today. Visit our careers page to learn more about working at The Centers and our benefits. The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.