Director of Marketing Communications - JW Marriott Grosvenor House London

London, UK (On-site)

Salary Not AvailableDirector/ExecutiveFull time

Posted 7 hrs ago

Job Summary

Own the marketing communications and PR strategy for JW Marriott Grosvenor House, aligning with revenue goals and luxury brand standards while leading media relations, digital presence, and cross-functional demand generation.

  • Strategic crisis and issue counsel
  • Lead across media relations, storytelling, and industry events
  • Collaborate with Sales, Revenue, F&B and Events to drive demand

Job Description

Responsibilities

  • Develop and implement a comprehensive marketing communications and public relations strategy aligned with business objectives and revenue goals
  • Strengthen brand awareness and market positioning through impactful media relations, storytelling and communications initiatives
  • Lead all public relations activity, including press engagement, journalist visits, media partnerships, familiarisation trips and industry events
  • Oversee digital communications, website content, social media platforms and online reputation to maximise audience engagement and commercial impact
  • Partner with Sales, Revenue, Food & Beverage and Events teams to support demand generation across all business segments
  • Ensure all communications, collateral, photography, signage and guest-facing content consistently reflect JW Marriott brand standards
  • Build trusted relationships with media, influencers, community partners, owners and key internal stakeholders
  • Provide strategic counsel and leadership during sensitive issues or crisis communications, protecting and strengthening the hotel's reputation

Preferred

  • You are an experienced marketing and communications leader with a passion for luxury hospitality and a strong understanding of how powerful storytelling drives commercial success.
  • You will bring significant experience in public relations, communications or luxury hospitality marketing, coupled with exceptional written and verbal communication skills.
  • Commercially minded and highly influential, you have the ability to balance creativity with performance, using insight and market understanding to deliver measurable results.
  • Experience managing media relationships, digital channels, high-profile events and stakeholder engagement is essential.
  • You are an inspiring people leader. You build strong relationships, encourage collaboration, champion innovation and act as a true brand ambassador, ensuring every interaction reflects the values and standards of both JW Marriott and Marriott International.
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Marriott

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Dubai, Dubai, ARE
1.1K employees (11 in marketing)

Marketing Team

Marketing Team Size
7 (1% of company)
Median Career Experience
20 years
Marketing Roles Posted (Last 30 Days)
9

Traffic Signals

Monthly Visitors
54.9M
Monthly Google Ads Budget
$2.5M
Traffic Source Mix
Search
39.2%
Direct
45.2%
Referral
12.8%
Social
0.7%
Paid
1.9%

Headcount Trend

Current headcount: ~1.1K

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