Digital Services Campaign Executive at Talon | London, UK

Talon

Digital Services Campaign Executive

London, UK (On-site)

Salary Not AvailableMid LevelFull time

Posted 2 months ago

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Job Summary

Own daily campaign delivery and stakeholder coordination for digital and out of home campaigns, focusing on briefing, scheduling, artwork governance, tech checks, and live monitoring to hit delivery and pacing targets.

Campaign delivery operations: end-to-end workflow management, ticket tracking, status updates, and confirmations.
Creative and tech governance: artwork sourcing, compliance checks, and final editing before trafficking.
Performance and issue resolution: live monitoring, data analysis, and escalation with tech/data teams.

Job Description

Responsibilities

Morning team meeting to catch up and talk through the days workload and assignment.
JIRA & Workflow Management: Updating and managing JIRA tickets to keep track of technical issues, campaign statuses, and project actions.
Artwork Sourcing & Management: Reaching out directly to creative agencies to chase outstanding campaign artwork.
Tech Compliance & Editing: Checking delivered artwork against technical specifications and compliance guidelines, and editing creative assets before final trafficking to media owners.
Stakeholder Communication: Responding daily to campaign queries from planners, media agencies, creative agencies, and media owners.
Live Campaign Monitoring: Checking data dashboards daily to ensure active digital campaigns are running correctly without technical hitches.
Data Analysis & Tracking: Analyzing campaign delivery data to ensure delivery is on track and pacing correctly.
Under-Delivery & Status Updates: Flagging campaign under-deliveries to media owners and planners, and keeping planners updated on overall campaign health.
Campaign Delivery Confirmation: Monitoring the live status of campaigns and actively managing any outstanding media owner confirmations.
Tech & Ops Escalation: Liaising with the tech and data operations teams to troubleshoot and resolve outstanding technical issues.