Digital Marketing Account Manager/Account Executive

Digital Marketing Account Manager

Role Title: Account Executive / Account Manager

Reports to: Client Success Director

Location: Hybrid (Remote with 50% time in-office)

Employment Type: Part-time (25–30 hours/week, flexible split of hours can be discussed)

Department: Client success

About ADA Digital

We’re ADA Digital, a growing digital marketing and web agency helping businesses supercharge through SEO, PPC (Google Ads & Paid Social), and Website Design & Development.

We’re a team of 7, moving fast, working closely, and building something we’re proud of. 

We value clarity, transparency, and momentum. And we’re looking for someone who can help us keep

all three strong as we grow.

Why this role exists

Things are busy.. in a good way.

As we grow, we need someone who can take ownership of the day-to-day running of client accounts, within part-time hours. Someone who can keep things moving, keep clients informed, and make sure nothing gets dropped.

This role is here to create space for smarter thinking, freeing up senior time to focus on strategy, growth, and performance.

You won’t be expected to do everything, but what you do own, you’ll own properly.

The role

This is a hybrid role across Account Management and Project Management, designed for someone who enjoys keeping multiple moving parts organised and under control.

You’ll:

• Lead relationships with smaller-tier clients
• Support on larger accounts
• Coordinate delivery across SEO, PPC, Paid Social, and web development
• Keep communication clear, consistent, and proactive

This is a part-time role with real responsibility, success comes from being organised, focused, and proactive with your time.

What you’ll be doing

Keeping clients happy (and informed)

You’ll be the person clients rely on.

• Acting as their main point of contact
• Keeping them updated without needing to chase
• Managing expectations clearly and confidently
• Responding with solutions, not just answers

Keeping work moving

You’ll sit at the centre of delivery.

• Briefing internal teams and freelancers clearly
• Tracking progress and keeping work on schedule
• Prioritising effectively within your working hours
• Spotting issues early and keeping things moving

You don’t need to be ‘always on’ but you do need to be on it.

Thinking beyond the task list

We don’t just tick boxes.

You’ll:

• Understand what clients are trying to achieve
• Help guide them in the right direction
• Support a data-led, transparent approach
• Add value through thinking, not just doing

Working as one team

• Work closely with the Client Success Director
• Collaborate with SEO, Paid ads, and web specialists
• Help us improve how we work as we grow

We’re a small team, communication and reliability matter.

Who this role suits

This role suits someone who:

• Is highly organised and knows how to prioritise
• Takes ownership and follows things through
• Communicates clearly and confidently
• Enjoys being the ‘go-to’ person for clients
• Works efficiently and makes smart use of their time
• Wants flexibility, but also responsibility

Skills & Experience

What you’ll need

• Strong organisation and time management skills
• Clear, confident communication (written and verbal)
• Ability to manage multiple clients and priorities
• A proactive, ownership-driven mindset
• A collaborative, positive approach to teamwork

Experience that helps

• Background in client-facing role, account management, or project coordination
• Experience working in an agency environment
• Exposure to marketing or digital marketing (SEO, PPC, social, web)

How you work

• You’re a strong communicator who keeps people aligned
• You bring structure and clarity to moving parts
• You lead by example through reliability and attitude
• You’re comfortable taking initiative and making decisions

What success looks like

• Clients feel informed, supported, and confident
• Work is delivered smoothly and on time
• Priorities are clear and managed effectively within your hours
• You take ownership of day-to-day activity
• The Client Success Director has space to focus on bigger-picture work

Why ADA Digital

• Flexible, part-time role with real responsibility
• Small team, big impact
• Direct access to senior leadership
• A chance to grow with the business
• Work that’s varied, fast-moving, and meaningful

Final thought

We’re not looking for someone to just “help out”.

We’re looking for someone who can take ownership, stay organised, and keep things moving, within part-time hours.

If that sounds like you, we’d love to hear from you!

Apply via here or email your CV directly to carrie@ada-digital.co.uk