Gypsum Management and Supply

Digital Adoption & Enablement Specialist

USA (On-site)

Position Summary: The primary function of a Digital Adoption & Enablement Manager is to further usage and awareness of the Gypsum Management & Supply (GMS) integrated digital supply chain and e-commerce platform through expert knowledge and support. This individual will collaborate with internal cross-functional partners to promote all aspects of the digital experience, including identifying new and existing functionality beneficial to both GMS team members and external customers, leading requirement gathering sessions to ensure new functions are designed in a way that will be widely utilized, and to be a liaison between the GMS digital platform and business operations to create additional opportunities through digital transformation. Duties & Responsibilities: Provide expertise on current digital and e-commerce “best practices.” Consult team members to ensure values are incorporated. Collaborate across departments and IT applications to drive optimal productivity; foster an environment in which diverse backgrounds are respected and valued. Subject matter expert in GMS digital platform and integrated applications. Provide both technical and timely support to internal and external users. Create rapport with internal and external customers to facilitate sustained utilization and adoption of the digital platform. Drive awareness and buy-in of new digital and e-commerce functionality throughout GMS. Facilitate the development process (AGILE/ Waterfall) to ensure new functionality is on topic and provides end user benefit. Provide technical support to yards as needed (phone, email, helpdesk, etc.). Conduct training, both in person and virtually. Work on special projects as requested. Basic Qualifications: Bachelor’s Degree preferred Minimum of 3 years experience with ERP or supply chain management systems Overall understanding of the wholesale B2B distribution supply chain Expertise with AGILE or Waterfall methodology Project management experience a plus At least intermediate proficiency of Microsoft Excel Core Competencies: Strive to do the right thing by displaying trust and integrity. Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others’ opinions and ideas and demonstrating a positive and humble attitude. Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done. Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members. Help champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate, welcome, and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued, regardless of race, background, tenure, or title. Ability to self-manage, show initiative, be proactive, and drive results. Communicate professionally, both verbally and in writing to coworkers and customers. Physical Requirements: Must be able to remain in a stationary position in an office environment 80% of the time. Will frequently move about inside the office to access files, office machinery, etc. Must be able to operate basic office machinery. Must be able to communicate with team and management and be able to exchange accurate information in these situations. Travel as needed. Required Cognitive Skills: Must be able to problem solve and prioritize tasks. Must be able to manage stress depending on deadlines and ongoing projects. Must be able to multitask. Must be able to receive and analyze information. Must be able to quickly communicate solutions if problems occur. Must be able to demonstrate a high degree of sound judgement and initiative. This job description is subject to change at any time. Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.