Melissa

CRM Jr. Admin

Rancho Santa Margarita, CA (Hybrid)

Melissa is a fast-growing software company and leading provider of global address verification and identity authentication solutions. We're passionate about data quality and pioneering new ways businesses can achieve clean, accurate and trusted contact data to gain critical insight and drive meaningful customer relationships. The CRM Jr. Admin is responsible for managing, updating and maintaining CRM records to enhance customer engagement and streamline business processes. The ideal candidate is data driven, self-motivated, detail-oriented, possess strong verbal and written communication skills. The CRM Jr. Admin will work closely with cross-functional teams to ensure that the CRM system aligns with organizational goals and supports effective data management. Your Responsibilities (but Not Limited To) Maintain and update records in a CRM system with attention to detail and accuracy. Conduct CR M system administration tasks, including data entry, maintain processes, notification settings, and data integrity checks Create, coordinate and assist in CRM SOP, strategies and usage across departments (Sales, Marketing, Support) Build and maintain CRM processes to support the company initiatives, ensuring optimal performance Generate reports and insights from CRM data for decision-making across departments Your Qualifications 1-2 years hands on CRM experience supporting database updates in a professional setting. Eager to learn quickly and adopt usage of important CRM tools and protocols Highly organized and proactive with a strong attention to detail Proficiency with Microsoft Excel, with the ability to manage data, build reports, and check for accuracy Benefits 401(k) with company match Medical, dental, and vision insurance Flexible spending account Life insurance, including company provided coverage Paid Holidays and personal time off Educational assistance Office lunch on select weekdays Haircuts and manicures Workout class with personal trainer Onsite EV charging Job Type:This position offers a full-time hybrid schedule from Monday to Friday. During the initial 90 days, your commitment will be full-time in the office, making this opportunity ideal for local applicants within commuting distance. Pay Range:**$54,080.00 - $62,400.00 per year / $26.00 - $30.00 per hour DOE How To Apply Go to https://www.melissa.com/jobs/jobapply.aspx and provide your resume in PDF format. Please note that any self-identification information provided during the application process is confidential and will not be shared with hiring managers; or Email your resume to jobs@melissa.com. Include your LinkedIn profile if available. **NO PHONE CALLS OR RECRUITERS** Melissa is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf THIS CONTRACTOR AND SUBCONTRACTOR SHALL ABIDE BY THE REQUIREMENTS OF 41 CFR 60-300.5(A). THIS REGULATION PROHIBITS DISCRIMINATION AGAINST QUALIFIED PROTECTED VETERANS, AND REQUIRES AFFIRMATIVE ACTION BY COVERED PRIME CONTRACTORS AND SUBCONTRACTORS TO EMPLOY AND ADVANCE IN EMPLOYMENT QUALIFIED PROTECTED VETERANS. WE ARE A GOVERNMENT CONTRACTOR. This employer participates in E-Verify and will provide the federal government with your Form I-9 information. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf This employer may order an investigative consumer report on you from an investigative consumer reporting agency for employment purposes. Such reports may contain information about your character, general reputation, personal characteri tics, and mode of living. As allowed by law, the reports may contain information regarding the following: criminal history; driving records; verification of your employment history, licenses, credentials and education; credit reports and history; government watch lists; address history; Social Security number validation; and other background checks.