Responsibilities

• Promote credit union products and services to individuals, schools, businesses, and community groups
• Recruit new members and support membership growth targets
• Organise community outreach events, workshops, and promotional campaigns
• Deliver financial education sessions on budgeting, saving, loans, and responsible borrowing
• Build strong relationships with local organisations, employers, and community leaders
• Represent the credit union at local events, fairs, and meetings
• Respond to enquiries from potential and existing members
• Support marketing and social media activities to increase awareness
• Maintain accurate records of outreach activities and member engagement
• Work with internal teams to identify opportunities for community partnerships and growth

Requirements

• GCSEs or equivalent qualifications
• Full UK drivers licence
• Excellent communication and interpersonal skills
• Strong customer service skills
• Ability to engage confidently with diverse communities
• Good organisational and time-management abilities
• Basic IT and social media skills
• Ability to work independently and as part of a team

Preferred

• Experience in community outreach, financial services, sales, or customer engagement
• Knowledge of credit unions and financial inclusion services
• Experience delivering presentations or workshops
• Further education in business, finance, community development, or marketing is beneficial