Community Manager

Responsibilities

• Take charge of a new exciting and expanding portfolio of flex spaces across multiple buildings on The Portman Estate, known as Portman WorkWell. This is not just a traditional Community Manager role — it’s a unique opportunity to combine operational leadership with a strong customer-centric focus.
• You’ll become the main point of contact for occupiers and property managers across the portfolio, ensuring smooth operations, strong relationships, and a service that exceeds expectations.
• As a Community Manager, you’ll work closely with the Regional Manager, and other key team members.
• Responsibilities will span managing daily operations, overseeing building performance, ensuring compliance, and driving customer satisfaction across all the spaces you manage.
• You’ll be entrusted with the entire lifecycle of occupier engagement, from their initial onboarding to maintaining their satisfaction as long-term tenants.
• You’ll play an instrumental role in ensuring that each building operates efficiently and remains a vibrant, high performing space for its occupants.

Requirements

• 3+ years experience working in a similar role