Communications Officer

Responsibilities

• Planning and delivering comms activity, taking ownership of defined projects, workstreams and smaller campaigns.
• Creating engaging, accurate and accessible content for websites, social media, newsletters, press releases and marketing campaigns.
• Working with colleagues to develop clear briefs, advise on communications approaches and constructively challenge ideas where needed.
• Managing and updating digital channels, ensuring content follows accessibility requirements, brand guidelines and our tone of voice.
• Using audience insight and performance data to shape content, evaluate activity and improve results.
• Coordinating timelines, actions and deadlines to keep communications activity on track.
• Exploring new digital tools and approaches and sharing knowledge and good practice within the team.

Requirements

• You’ll have experience in communications, engagement or public affairs, with a track record of creating content across different channels and taking responsibility for delivering communications activity.
• You’ll be an excellent writer and editor, able to make complex information understandable and adapt your approach for different audiences. Accuracy, accessibility and attention to detail will be central to your work.
• Practical experience of managing website and social media content, using content management systems and email marketing tools.
• Experience of planning and delivering campaigns, using analytics and audience insight to evaluate and refine your approach.
• The ability to create visual content using design software or templates, with an understanding of graphic design principles.
• Confidence in building relationships with colleagues and stakeholders, gathering requirements and advising on effective communications.
• Strong organisational skills, initiative and sound judgement, with the ability to manage competing priorities and meet deadlines.
• Experience in the public sector, supporting media relations, or knowledge of Cambridgeshire and Peterborough would be welcome, but is not essential.