Responsibilities

• Responsible for managing the Communication Division and team of 6 employees.
• Conceptualizes, crafts, and implements brand-appropriate public information, educational, public relations, advertising and marketing messaging for the City.
• Coordinates website goals and objectives and manages the team to ensure timely and accurate updates are posted.
• Develops and maintains the City’s social media strategy and uses social media tools and management/scheduling tools to achieve City’s communication objectives.
• Conducts research of new web features and tools for enhancing online offerings.
• Monitors and oversees the preparation of website user statistics and reports.
• Plans, designs, writes, reviews and coordinates the production of City publications, including brochures, pamphlets, posters, flyers, newsletters and reports.
• Assists in the administration of the City’s Communications Plan to keep the public informed of departmental programs, events, accomplishments and activities.
• Provides oversight for the development of video and audio content for the City’s government access cable channel, social media channels, and websites.
• Researches, writes and disseminates news releases, photo ops and other informational materials and builds relationships with media outlets to pitch story ideas and content.

Requirements

• Bachelor’s Degree from an accredited college or university in public relations, journalism, communications or a closely related field plus a minimum of three (3) years of experience in public information, public relations/marketing for a government agency or for a private agency servicing local government clients and experience in managing a team of 2 or more employees.
• Additional education and experience or an equivalent combination of training and at least five (5) years of experience may be substituted for the above requirements.
• Valid Driver’s License: With proof of automobile insurance
• Background Check: Must have an acceptable background record
• Driving Abstract: Must have an acceptable driving record
• Knowledge, Skills, Abilities - CivicPlus suite of tools, Everbridge, Smartsheet, Hootsuite, AI tools
• Advanced writing skills
• Ability to quickly understand complex topics and scenarios
• Ability to manage, prioritize and delegate project tasks and follow through to project completion
• Real understanding of local government processes and procedures
• Experience with managing staff
• Elevated drive to provide excellent Customer Service, Customer Satisfaction and Public Service
• Experience with planning and managing an annual budget
• Ability to communicate effectively, orally and in writing. Multilingual a plus.
• Ability to establish and maintain effective working relationships with City officials, supervisors, colleagues, subordinates, media, and the public.
• Ability to use PC-compatible desktop publishing, website content management systems, and word processing programs to create content for public dissemination on a broad range of issues.
• Knowledge of social media tools including, but not limited to Facebook, Twitter and You Tube.
• Knowledge of applications contained in the Adobe Creative Suite (CS) including Photoshop, Acrobat and InDesign.
• Knowledge of all aspects of video production and in the operation of basic audio-visual equipment.
• Skill in the operation of general office software including Microsoft Excel, Microsoft Word, Microsoft Publisher and PowerPoint.

Nice-to-have

• Multilingual
• team management
• strong writing skills
• experience in content development
• social media marketing

Benefits

• Want Top Notch Insurance? We offer low cost health insurance giving you the best value – Medical, Dental, Vision and Flexible Spending Plans.
• Need Work Life Balance? We have got you covered with a 4-Day Work Week and an Award Winning Wellness Program.
• generous Paid Time Off Program inclusive of 13 Paid Holidays, Vacation Leave, Personal Leave, and Sick Leave.