Communications and Engagement Business Partner at Nottingham Community Housing Association | Nottingham, UK | £36K/yr – £40K/yr

Nottingham Community Housing Association

Communications and Engagement Business Partner

Nottingham, UK (On-site)

£36K/yr – £40K/yrMid LevelOther

Posted 4 months ago

Job Summary

Own crisis, media relations, and corporate storytelling for a regional housing association, turning communications into trusted guidance for teams and a measurable campaigns engine.

Strategic Communications: Shape creative strategies and steer crisis responses for broad audiences.
Content & Campaign Ownership: Plan, produce, and measure newsletters, magazines, events, and town halls with clear engagement goals.
Internal & External Reach: Optimize intranet content and external PR to boost stakeholder trust and visibility.

Job Description

Responsibilities

Acting as a trusted advisor to teams, shaping effective and creative communication strategies
Supporting crisis communications and acting as the second point of contact for media enquiries
Telling NCHA’s stories to our audiences and and managing PR activity
Leading the planning and production of key corporate communications and events (newsletters, magazines, conferences and Town Hall calls)
Overseeing and improving intranet content through regular audits and performance insights, ensuring strong user engagement
Planning and delivering impactful, measurable communication campaigns

Requirements

Significant experience in a communications or public relations role
A proven track record of delivering creative, successful campaigns
Strong digital content management skills (intranet, newsletters, survey tools)
Experience delivering a range of events
Excellent stakeholder management and relationship-building skills
Strong written, verbal and analytical communication skills

Preferred

Benefits

Wellbeing plan
NCHA pension
Free DBS checks
£250 referral bonus
Generous annual leave
Free healthcare cash plan
Company social events
Enhanced maternity, paternity and adoption leave and pay
Free training and development
Access to cycle to work and discounted bus pass schemes

Nottingham Community Housing Association

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and these days we house more than 20,000 people across the East Midlands. We manage 10,000 homes in Nottinghamshire, Derbyshire, Lincolnshire, Leicestershire, Northamptonshire and Rutland.But it’s not just houses: we also provide care and support services all over our region. Our work covers mental health, learning disabilities, domestic violence, Asian elders, vulnerable young people, homelessness, teenage parents and older people, whether they need a place to live or support in their own home.

Founded in 1973

Nottingham, England, GBR

475 employees

www.ncha.org.uk