Communications and Engagement Business Partner

Nottingham, UK (On-site)

£36K/yr – £40K/yrMid LevelOther

Posted 2 months ago

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Job Summary

Own crisis, media relations, and corporate storytelling for a regional housing association, turning communications into trusted guidance for teams and a measurable campaigns engine.

  • Strategic Communications: Shape creative strategies and steer crisis responses for broad audiences.
  • Content & Campaign Ownership: Plan, produce, and measure newsletters, magazines, events, and town halls with clear engagement goals.
  • Internal & External Reach: Optimize intranet content and external PR to boost stakeholder trust and visibility.

Job Description

Responsibilities

  • Acting as a trusted advisor to teams, shaping effective and creative communication strategies
  • Supporting crisis communications and acting as the second point of contact for media enquiries
  • Telling NCHA’s stories to our audiences and and managing PR activity
  • Leading the planning and production of key corporate communications and events (newsletters, magazines, conferences and Town Hall calls)
  • Overseeing and improving intranet content through regular audits and performance insights, ensuring strong user engagement
  • Planning and delivering impactful, measurable communication campaigns

Requirements

  • Significant experience in a communications or public relations role
  • A proven track record of delivering creative, successful campaigns
  • Strong digital content management skills (intranet, newsletters, survey tools)
  • Experience delivering a range of events
  • Excellent stakeholder management and relationship-building skills
  • Strong written, verbal and analytical communication skills

Preferred

    Benefits

    • Wellbeing plan
    • NCHA pension
    • Free DBS checks
    • £250 referral bonus
    • Generous annual leave
    • Free healthcare cash plan
    • Company social events
    • Enhanced maternity, paternity and adoption leave and pay
    • Free training and development
    • Access to cycle to work and discounted bus pass schemes
    Nottingham Community Housing Association logo

    Nottingham Community Housing Association

    We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and these days we house more than 20,000 people across the East Midlands. We manage 10,000 homes in Nottinghamshire, Derbyshire, Lincolnshire, Leicestershire, Northamptonshire and Rutland.But it’s not just houses: we also provide care and support services all over our region. Our work covers mental health, learning disabilities, domestic violence, Asian elders, vulnerable young people, homelessness, teenage parents and older people, whether they need a place to live or support in their own home.

    Founded in 1973
    Nottingham, England, GBR
    475 employees