Communications Co-ordinator (Ref: 23349)

Responsibilities

• Defining local communication requirements and working with SMT, residents and the central Content Designer to build a roadmap for local digital content.
• Creating high-quality written, visual and audio content to communicate local news, events and updates, via the Hub (our digital communications platform), creating a strong brand for local prison communications.
• Adhering to government and industry guidelines on publishing and maintaining content and reviewing page analytics and feedback to evaluate content success and engagement.
• Delivering site-level digital and technology related operational performance targets, preparing a monthly report to identify and escalate any issues, risks and/or opportunities.
• Working with SMT, HMPPS and MOJ to contribute to Digital and Technology roadmap and priorities and identifying and escalating site needs.
• Supporting the central MOJ D&T in the design and delivery of new digital services and technology programmes.
• Managing staff within the digital change network, building knowledge, keeping them engaged and training them to support current and future digital services and technology programmes.
• Leading engagement, support and training for staff and residents to ensure the safe, secure and effective use of digital services and technology on site.
• Communicating and advocating device related guidance with residents and staff, escalating when policies or procedures are not being followed.
• Working with staff and residents to reduce rates of improper use of devices and/or digital services and reduce rates of intentional damage.

Benefits

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A Civil Service pension with an employer contribution of 28.97%
• Annual Leave
• Public Holidays
• Season Ticket Advance