Client Relationship Manager - Digital Marketing at Echo Web Solutions Ltd. | Peterborough, UK | £30K/yr – £43K/yr

Echo Web Solutions Ltd.

Client Relationship Manager - Digital Marketing

Peterborough, UK (Hybrid)

£30K/yr – £43K/yrMid LevelFull time

Posted 6 weeks ago

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Job Summary

Own multi-channel client strategy and end-to-end campaign oversight, turning insights into aligned plans, measurable performance, and growth opportunities across accounts.

Own client relationships and ensure campaigns stay aligned with business goals.
Lead campaign planning, governance, and performance optimization with delivery teams.
Identify and pursue expansion opportunities while balancing client value with profitability.

Job Description

Responsibilities

Client Relationships: Build strong, trusted relationships with key clients, acting as the main point of contact and ensuring campaigns remain aligned with their business goals.
Campaign Oversight: Ensure campaigns are clearly planned, well managed and delivering the right activity in line with agreed strategy.
Marketing Strategy: Work with clients and internal specialists to shape multi-channel marketing strategies that support business objectives.
Project Coordination: Coordinate activity across the delivery team to ensure work is delivered efficiently and to the expected standard.
Campaign Performance: Monitor campaign performance and identify opportunities to improve results, adjusting direction where needed.
Commercial Management: Ensure campaigns remain commercially sustainable, balancing client success with business profitability.
Account Development: Identify opportunities to expand or improve client campaigns where it adds genuine value.
Team Support: Provide guidance and support to other Account Managers where required to help maintain strong standards across accounts.

Echo Web Solutions Ltd.

Since 2012, Echo has helped hundreds of SMEs transform their online presence through awesome website design and tailored digital marketing campaigns. We have over 150 5-star Google reviews. We have a team of experts across all digital marketing channels with a 'get things done' approach. We align everything we do to your goals, ensuring we prioritise those tasks that are going to have the most impact for your business. Our website experts specialise in various platforms, including WordPress, WooCommerce, Shopify, and Magento. We also provide website maintenance services to ensure your site is kept performing at its best. We firmly believe anyone can thrive online with the right support - Talk to us today - https://www.echowebsolutions.co.uk/.

Founded in 2012

Peterborough, England, GBR

30 employees (14 in marketing)

www.echowebsolutions.co.uk