Brand Strategy & Consumer Insights Lead (Maternity cover)

London, UK (On-site)

£68K/yr – £76K/yrSenior Level8+ years expTemporary

Posted 2 hrs ago

Job Summary

Own the UK B2C brand strategy and lead data-driven insights to shape campaigns, consumer messaging, and go-to-market plans, while coaching the Campaign & Content Strategy Lead and aligning cross-functional stakeholders.

  • Lead brand strategy and seasonal campaigns across the UK market
  • Turn research and insights into actionable recommendations for brand and commercial action
  • Collaborate with Creative, Merchandising, Promotions, Channel Leads and SLT to ensure strategic alignment

Job Description

Responsibilities

  • Contract: 12-month fixed-term contract
  • Lead the UK and Ireland B2C brand strategy, balancing long-term brand growth with ongoing campaign delivery, promotional and commercial activities.
  • Translate UK consumer, category and competitor insight into clear brand priorities, audience strategies, positioning, messaging and creative briefs.
  • Lead the strategic development of brand campaigns, ensuring they are distinctive, insight-led, commercially relevant and consistent across channels.
  • Provide strategic direction and quality oversight to the Campaign & Content Strategy Lead, who owns day-to-day campaign and content strategy and execution including seasonal briefs.
  • Act as the data-driven champion for the UK customer, owning and synthesising quantitative and qualitative data, trends and benchmarks into actionable insights that shape UK marketing and broader strategies, while confidently advocating for UK customer needs.
  • Own the Consumer Insights Roadmap, including quarterly Brand Health and Media Impact Tracking.
  • Turn research, audiences, campaign and competitor learnings into clear recommendations for brand, GTM and commercial decisions.
  • Build a consistent rhythm of insight readouts, action planning and optimisation, using measurement and experimentation to improve effectiveness.
  • Lead seasonal go-to-market planning, own the UK annual brand and promotional planning calendar, ensuring clear alignment across campaigns, promotions and key business priorities.

Requirements

  • Bachelor’s degree in Communication, Brand Management, Digital Marketing, or a related field.
  • 8+ years of experience in brand strategy, consumer insights or integrated marketing, with demonstrated experience translating customer insight into brand and commercial action.
  • Proven expertise in developing B2C brand and promotional campaigns, with demonstrated success in the UK market.
  • Strong communication skills with the ability to tailor messaging for diverse audiences, including senior stakeholders, creative teams, external creative agencies and research partners.
  • Strong strategic judgement, with the ability to prioritise effectively and balance brand, customer and commercial considerations.
  • Ability to translate consumer and market insight into clear strategy, creative direction and commercial action.
  • Exceptional stakeholder management skills, with the ability to align teams around shared goals.
  • Comfortable operating in an always evolving business context and providing clear recommendations in a fast-moving, cross-functional environment.
  • Analytical mindset with a proven ability to interpret data and make informed decisions.
  • Passion for innovation and problem-solving, with a proactive, results-driven approach.
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Wayfair

Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service, to the development of tools that make the shopping process easier, to carrying one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.

Founded in 2002
Boston, Massachusetts, USA
12K employees (1,013 in marketing)

Salaries

Posted range

£68K/yr – £76K/yr

Taken straight from the job posting.

See all Wayfair salaries

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