Responsibilities

• Greet customers in a warm and friendly manner, ensuring the best levels of service at all times.
• Lead enjoyable & authentic guided tours of the distillery delivering the key messages across brand, process, history and products.
• Communicate your knowledge of Jura and the local area to deliver an authentic and entertaining tour experience.
• Conduct enjoyable tastings of Jura whiskies to visitors and invited guests.
• Ensure all customers receive the best possible service every time they visit the Brand Home.
• Assist in the maintenance and standards on the shop floor for all displays and merchandise.
• Keep stock clean and presentable at all times.
• Uphold the company values by collaborating positively with all employees.
• Provide resilience support cover with a range of housekeeping duties for the Jura Lodge.
• Ensure H&S standards are upheld and complied with on site.

Preferred

• Some previous retail experience is preferred.
• Previous experience of working with the public is preferred.
• Previous experience of cleaning is desirable, including the use of chemicals and using cleaning machinery safely.
• A love of whisky is preferred.

Benefits

• We offer a competitive salary, bonus package, life assurance, competitive pension, excellent product allowance, 35 days annual leave, plus enhanced family friendly policies.