Marketing Manager
Culinary Collective
London, UK (Remote)
ÂŁ40K/yr - ÂŁ45K/yrIn-houseFull-timeMid level4+ years exp.
1 day ago
Brand Consultant
High Wycombe, Slough, UK (On-site)
Salary Not AvailableEntry LevelFull time
Posted 2 months ago
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Job Summary
Own in-store engagement and merchandising execution for a premium cookware brand, driving warm customer interactions, accurate product storytelling, and timely promotions through close collaboration with a Senior National Account Manager.
- Customer engagement and product storytelling: guide and educate shoppers to convert interest into sales while aligning with display standards.
- Merchandising execution: maintain clean, stocked, accurately ticketed displays that reflect the brand’s recipes and seasonal promos.
- Collaboration and reporting: stay aligned on promotions, performance, and stock with the SNAM, delivering weekly updates and supporting new ranges.
Job Description
- Welcome every customer into the “kitchen” with warmth and enthusiasm, guide them through our product “menu,” support them in choosing the perfect Le Creuset pieces, escort them to the tills when needed, and turn every interaction into a delicious sales opportunity that helps us meet our targets.
- Present and “plate up” Le Creuset products exactly as defined by the Senior National Account Manager, ensuring our displays always look good enough to eat.
- Follow Le Creuset and Store visual merchandising “recipes,” including range guides, POS materials, and product storytelling, while also keeping displays spotless, bright, and appetising; ensuring shelves are always fully “stocked up” with fresh product; ticketing items clearly and accurately, no missing ingredients!
- Serve up exceptional product knowledge using Le Creuset’s sales “techniques”, explaining suitability, care instructions, cooking benefits, and those special ingredients that make our products unique.
- When required, demonstrate the features and benefits of Le Creuset products, bringing them to life and giving customers a true taste of what they can do.
- Handle customer queries and complaints, whether in-store or by phone, with calm professionalism, following Le Creuset and store policies to ensure every issue is resolved quickly and leaves customers fully satisfied.
- Immediately report any customer complaints or product issues to the Senior National Account Manager or Customer Service team, ensuring nothing gets left to simmer unattended.
- Stay in close contact with the Senior National Account Manager, sharing updates on current and future promotions, sales performance, buying trends, colours in demand, and prime display locations.
- Provide a weekly update call to the Senior National Account Manager to keep everything running smoothly behind the scenes.
- Assist with stock takes as directed, ensuring every count is measured precisely and follows company guidelines, no missing ingredients allowed!
Le Creuset
Founded in 1925 in the small town of Fresnoy Le Grand, France, Le Creuset is a global cookwares company best known for its premium and vibrantly colored enameled cast iron cookware. Preferred by everyone from top chefs to novice cooks around the world, Le Creuset cast iron cookware is produced to this day in the original Fresnoy location. Additionally, the Le Creuset brand has expanded to offer premium stoneware, cooking and wine tools, stockpots, kettles, and high performance stainless steel and forged hard anodized cookware.Le Creuset products can be found in company-owned Le Creuset retail stores as well as at fine cookware retailers throughout the world, and online at www.lecreuset.com.
Traffic Signals
Monthly Google Ads Budget
$44K
