Responsibilities

• Championing the consistent embedding of our visual and verbal brand identity
• Managing incoming requests for external communications support from the wider organisation
• Ensuring the smooth running of Rethink’s in-house design function
• Overseeing the production of promotional materials and ensuring they are consistently on-brand
• Overseeing the production and strategic evolution of Rethink’s all-supporter e-newsletter
• Line managing a Senior Designer and matrix-managing a Brand, Communications and Marketing Officer
• Project managing key comms-led initiatives
• Developing effective supporter journeys and helping to ensure a streamlined approach to organisation-wide supporter comms
• Providing brand and comms planning support to teams across the organisation
• Collaborating within and beyond the wider Communications & Campaigns team to deliver proactive projects that improve brand awareness and impact

Requirements

• Experience in brand management and/or managing the design and communications needs of an organisation
• Strong written and verbal communications skills
• Excellent organisational and project management skills
• Ability to balance competing priorities and stakeholder needs
• Experience of managing and developing staff
• Ability to build relationships and work collaboratively across teams
• A proactive approach with the confidence to generate ideas that help boost brand profile and demonstrate impact
• Experience of using CRM systems and managing supporter/customer communications
• A working knowledge and understanding of GDPR and consent processes
• Experience in implementing or managing brand and communications in complex environments

Preferred

• Experience within the charity or public sector, or working on social impact issues, would be beneficial but not essential.

Benefits

• Inclusive Culture: Join staff networks that champion diversity and inclusion.
• Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
• Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
• Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
• Learning & Development: Grow your career with structured onboarding and training opportunities.
• Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle-to-work schemes.
• Referral Bonus: Earn up to £300 for introducing someone to our team.