NP Digital

Billing Specialist

USA (Remote)

TITLE Billing Specialist DEPARTMENT Accounting & Finance DIVISION NP Digital US LOCATION Remote – US TIMEZONE Mountain Time ABOUT OUR COMPANY NP Digital (NPD) is a global award-winning performance marketing agency. In 2024 Campaign Magazine labeled us the Global Agency of the Year in two categories, and The Drum awarded us the Agency Business Award for Global Development. Google recently handed us the Agency Excellence Award for Media Unification and AdAge listed us on their Best Places to Work list in 2024 and 2025. NP Digital combines proprietary platforms with best-in-class talent to deliver leading edge experiences centered around: paid and organic search, social, content, retargeting, performance display, feed management and conversion rate optimization. NP Digital focuses on creating innovative, adaptive, and data-driven digital marketing plans for our clients. Obsessed with helping companies grow and exceed their goals, NP Digital delivers on the mission of continually helping brands connect and engage with their audience. ABOUT THE OPPORTUNITY NP Digital is a fast-growing, multi-national, digital marketing agency with multiple business units in the US and 20+ subsidiaries world-wide. We are looking for a motivated, experienced and detail-oriented billing specialist to manage billing, cash receipts and collections. This is a 100% remote position, where you will play a key role in ensuring accurate and timely billing across our 3 different US business units. This position is part of our US accounting team and reports to our Revenue Accounting Manager. We are looking for an individual with excellent verbal and written communication skills, with the ability to communicate effectively with clients and internal stakeholders across different time zones. This role is available due to an internal transition, offering a great opportunity for a new team member to join and make an impact. To be considered, candidates must reside and be eligible to work in the United States and will be working within the Central or Mountain time zone. ABOUT THE RESPONSIBILITIES Accurately enter and process sales orders and issue invoices in a timely manner Diligently follow sales orders through to completion, working with appropriate parties to quickly resolve issues that delay timely processing Ability to handle a high level of volume and manage multiple inboxes, ensuring timely response to clients Ensure that invoices are aligned with client contracts and the various internal entity pricing structures Must be familiar with Revenue Recognition principles Process contracts change orders Apply client payments to open invoices and record daily deposits Apply client credit memos to open invoices Act as the primary point of contact for client billing inquiries, ensuring timely resolution of disputes or issues related to invoices and payments Monitor aging reports, follow up on overdue accounts, and assist with collection efforts in collaboration with the accounting team and with business leaders Prepare and present AR aging reports to senior management, providing insights on collection efforts, outstanding payments, and suggesting recommendations for account status Participate in the month end close process, including account reconciliation Possess the flexibility necessary to multi-task in a demanding, fast-paced technical environment Other accounting duties as assigned ABOUT THE REQUIREMENTS 3-5 years of relevant accounting experience Experience in a multi-entity organization, professional services experience is ideal Experience with NetSuite (preferred) or other cloud based mid-market accounting platform, Salesforce and proficiency in the Microsoft Office Suite, particularly experience with Excel Excellent communication and time management skills with ability to consistently meet goals and deadlines with little direct oversight Strong attention to detail and accuracy in processing invoices Excellent communication and customer service skills Ability to troubleshoot billing issues and resolve discrepancies Ability to manage multiple priorities, process a high volume of transactions and meet deadlines, while maintaining high quality work Strong organizational and time-management abilities Basic knowledge of accounting principles and practices Proven self-starter who can work effectively and efficiently in a remote work environment ABOUT YOUR GROWTH As an organization, we support your growth and development by investing in your learning to advance your career. We believe in empowering you to showcase your knowledge and skills to win together. Career path opportunities for this department includes: Associate (typically 0-1 years) Specialist (typically 1-3 years) Senior Specialist (typically 3+ years) ABOUT OUR BENEFITS We offer a comprehensive and flexible benefits package to all regular, full-time employees. Benefits include but are not limited to: National Anthem Blue Cross medical plans; EPO, PPO, and HDHP options available Flexible paid time off; 16 weeks maternity and 6 weeks paternity leave Health Savings Accounts with employer contribution, Flexible Spending Accounts, Dependent FSA Vision and dental coverage Employer-paid short term disability and life and AD&D insurance Employer-paid premium subscription to the Calm app Voluntary pet insurance for your furry family members Voluntary accident, hospital indemnity, critical illness, and supplemental life insurance New hire technology stipend to set up home office Employer-sponsored 401(k) and Roth retirement ABOUT THE COMPENSATION Base Salary: USD $55,000.00 to $60,000.00; depending on experience and skills Discretionary annual bonus: Up to 10% of annual salary ABOUT OUR CULTURE We value our best-in-class company culture, which is results-driven, innovative, fast-paced and fun. Our focus is on outcome, not output. We encourage our employees to work with an entrepreneurial spirit while applying a businesslike approach. When you work with great people and leaders that support you, there is no end to what you can accomplish. We celebrate different backgrounds and perspectives from our team members, but one thing we all have in common is a core set of values: Think Big “Think Big” challenges our teams in all aspects of the business. For our clients, it requires that we expand their vision beyond what’s expected, while pushing us to become a committed partner who provides strategic recommendations and measurable outcomes. Own It “Own It” plays a key role in encouraging employee autonomy. We believe owning it inspires employees to build skillsets within their roles and beyond to drive their career where they want. “Own It” highlights the ability to make the work yours and deliver creative results. Have Fun “Have Fun” means we enjoy working together and cultivating a great work experience for everyone. Our passion for what we do is visible throughout the organization. Anything we enjoy, we are naturally going to do better, so we make our work something we look forward to, rather than simply something we have to do. ABOUT OUR PRACTICES NP Digital takes a human-centric approach to hiring. AI tools may assist with administrative or creative tasks, but all evaluations and decisions are made by our awesome people. NP Digital is an Equal Opportunity Employer, proud of our diversity and inclusive culture! Our goal is to positively impact change through our actions, and we’re committed to equal employment opportunities regardless of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.