Responsibilities

• Plan and deliver content creation, for teacher focused social media channels, developing engaging, and platform native social content, including video.
• Collaborate with freelancers, influencers, and other teams across Central Marketing team to plan, produce and edit high-quality, engaging content tailored to the educator community.
• Manage the editorial calendar for teacher-focused social media content
• Provide operational support (basic video editing, exports and content preparation) for in house media production, particularly Talking ELT podcast for ELT professionals.
• Work with Marketing Manager to build strong customer communities, fostering engagement and conversations.
• Actively engage with the educator community by responding to comments, messages, and mentions across all platforms in a timely, empathetic and professional manner.
• Identify and escalate sensitive or high-impact feedback to the relevant internal stakeholders, ensuring timely resolution.
• Use social media listening tools to monitor teacher feedback, sentiment, and trends, applying insights to refine content and engagement strategies.

Requirements

• Strong understanding of social media platforms, including their algorithms, best practices, and audience behaviours.
• Excellent communication and content creation skills, including writing, basic graphic design (e.g. Canva), and short-form video editing.
• Collaborative and proactive approach, able to work cross-functionally and contribute to wider marketing and community goals.
• Strong organisational skills, flexibility and ability to manage multiple priorities.
• Empathy, curiosity and awareness of audience needs, with a genuine interest in supporting and engaging the ELT educator community.
• Basic working knowledge of the Adobe suite. In particular, Premiere Pro, Media Encoder & Photoshop
• Confidence in filming content and working with basic video production equipment

Preferred

• Basic knowledge of Adobe After Effects (desirable)
• Knowledge of ELT teaching methods and digital trends in the ELT education sector (desirable)
• Experience supporting or working within a studio or media production environment (desirable)

Benefits

• We care about work/life balance here at OUP. With this in mind we offer 25 days’ holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.
• We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.
• This role comes with the added benefit of a discretionary annual payment.
• Please see our Rewards and Recognition page for more information.