Responsibilities

• AI, Automation & Agent Development
• Design, build, test and deploy client and internal automation solutions.
• Develop AI agents and workflows that improve delivery efficiency, quality and effectiveness.
• Work with client delivery teams to review existing workflows and automate repetitive tasks using tools including Power Automate and Copilot Agents.
• Identify opportunities to reduce manual effort, improve consistency and enhance outputs through automation and process improvement.
• Support the development of innovative, client-facing AI and automation products.
• Monitor solution performance, gather feedback and iterate to improve adoption and impact.
• Client Solutions & Delivery
• Partner with SEO client teams to understand delivery challenges and translate requirements into practical automation solutions.
• Lead the initial discovery, scoping and definition of bespoke client automation opportunities.

Requirements

• Demonstrable experience designing and delivering automation, AI-enabled workflows or agent-based solutions in a business environment.
• Hands-on experience with platforms such as Microsoft Power Automate, Microsoft Copilot Studio or comparable automation and agent-building tools.
• A background in coding or technical development is beneficial, with experience using development tools such as Claude Code, Cursor or similar AI-assisted coding platforms advantageous.
• Ability to translate operational or client challenges into clear technical requirements and practical solutions.
• Experience scoping initiatives, defining success measures and managing delivery from discovery through to adoption.
• Strong understanding of responsible AI, information security, privacy and governance considerations.
• Confident stakeholder management, facilitation and communication skills, including the ability to explain technical concepts to non-technical audiences.
• Experience delivering training, creating guidance and supporting organisational change and adoption.
• Strong problem-solving skills with a pragmatic, test-and-learn mindset.
• Experience within SEO, search marketing or digital delivery is a major advantage, although not essential.

Preferred

• A background in coding or technical development is beneficial, with experience using development tools such as Claude Code, Cursor or similar AI-assisted coding platforms advantageous.
• Experience within SEO, search marketing or digital delivery is a major advantage, although not essential.
• Hands-on experience with platforms such as Microsoft Power Automate, Microsoft Copilot Studio or comparable automation and agent-building tools.

Benefits

• As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.