Penn State University

Administrative Support Manager - Bellisario College of Communications

University Park, IL (Hybrid)

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants. POSITION SPECIFICS The Donald P. Bellisario College of Communications is seeking a self-motivated, detail-oriented, and dedicated individual to join the Administration Office team as an Administrative Support Manager (Manager level). The successful candidate will possess an extensive background in business administration, demonstrate a willingness to lead, and thrive in a team-based environment. This role involves the oversight of staff assigned to support several key areas within the college, including the Dean’s suite, Undergraduate, Graduate, Advising, Internship and Career Placement, Diversity and Inclusion, and Facilities and IT offices. Key Responsibilities: Foster a positive climate among a diverse group of staff, faculty, administrators, and students. Assist with complex and confidential administrative duties and responsibilities as authorized by the Dean and Director of Administration. Resolve inquiries and ensure compliance with established policies and procedures. Recommend changes and/or develop and maintain internal processes and procedures. Review office operations and lead efforts to maintain productive teamwork and a positive culture. Coordinate support staff professional development on topics such as University systems, policies and procedures, risk management, professional communication, and customer service. Work closely with support staff to assess and implement training as new systems and processes are introduced. Supervise, evaluate, and manage time and attendance records for assigned staff. Serve as liaison between department/unit leads and assigned support staff to manage assignments and projects, develop work plans, and ensure efficient workflow. Oversee operational and administrative processes and monitor deadlines. Act as a Budget Administrator proxy, working closely with Department Heads, Unit Directors, and the SFP Group to submit budgetary documentation, review and approve transactions, and ensure departmental spending remains within budget. Qualifications and Essential Skills: Excellent interpersonal, organizational, and communication skills, both oral and written. Ability to manage multiple priorities and meet deadlines. Strong attention to detail and sound judgment. Enthusiasm for challenges and adaptability to new systems. Extensive experience in effective business and personnel management is strongly preferred. Minimum Education, Work Experience & Required Certifications Bachelor's Degree 8+ years of relevant experience, includes 3+ years of supervisory experience; or an equivalent combination of education and experience accepted Required Certifications: None BACKGROUND CHECKS/CLEARANCES This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. Salary & Benefits The salary range for this position, including all possible grades, is $51,000.00 - $74,000.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission. 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