Account Manager (Marketing Client Services) at PlayStation | London, UK

Account Manager (Marketing Client Services)

London, UK (Hybrid)

$53K/yr - $65K/yr (Est.)Mid Level

Posted 4 weeks ago

The other 99% submit and hope. You're about to do something different.

Own cross-functional project delivery and client leadership for integrated campaigns, turning briefs into on-brand creative with measurable impact.

Delivery Ownership: Manage intake to delivery, scope, schedule, budget, risks, and stakeholder updates.
Collaboration: Lead with design, copy, production, and external partners to ship campaigns that balance client goals with creative excellence.

Serve as the primary day-to-day contact for internal marketing clients and creative teams.
Build trusted client relationships and provide strategic account leadership.
Develop creative briefs aligned with business goals and marketing strategies.
Lead projects from intake through delivery, managing scope, schedules, budgets, risks, and stakeholder communications.
Partner with Creative Directors, Design Leads, Producers, Copywriters, Designers, and external partners to deliver integrated campaigns.
Present creative work, facilitate feedback, and balance client objectives with creative excellence.
Support annual planning, resource forecasting, and campaign prioritisation.
Maintain project documentation, approvals, asset tracking, and archives.
Drive process improvements and operational efficiencies.
Track campaign performance and recommend continuous improvements.

Bachelor's degree or equivalent professional experience in Business, Marketing, Communications, Advertising, Design, or a related field.
Experience in account management, client services, marketing, advertising, or creative project management.
Strong understanding of integrated marketing and creative development.
Excellent communication, presentation, organisational, and stakeholder management skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong analytical thinking and problem-solving skills.
Experience with project management tools and presentation software.

Experience supporting PlayStation Store, PlayStation Direct, PlayStation Plus, or digital commerce initiatives.
Agency or in-house creative services experience.
Knowledge of CRM, digital marketing, video, social media, and omnichannel campaign execution.
Experience working within global cross-functional organisations.