Responsibilities

• Assisting with the strategy, development, and execution of our marketing and transactional email campaigns, mobile In App Messaging and push, using Braze, our Email Service Provider (ESP).
• Supporting the creative solution improvement of design, process or technical challenges related to email and mobile projects.
• Monitoring and analysing key performance metrics for email and mobile marketing and transactional campaigns, to generate insights and recommendations for campaign optimisation.
• Establishing good partnerships with outside vendors, internal constituents, and other departments to support open collaborative communication.

Requirements

• A current bachelor’s or master’s student completing a degree that includes a required 12-month year in industry placement.
• A degree with a focus on Hospitality, Business, Marketing or Technology is preferred.
• Availability to begin full-time employment on 5 th July 2027, for a full-time 12-month placement.
• You must have the independent right to work in the UK for the full duration of the 12-month placement. Please note that this role is not eligible for visa sponsorship under the Skilled Worker route, so we are unable to consider applications from candidates who would require sponsorship. If you hold a visa or status that allows you to work in the UK full-time without sponsorship (e.g. Settled Status, Pre-Settled Status, where a 12-month work placement is a permitted, required & assessed part of your UK University degree, or other independent work permissions), you are welcome to apply.
• Fluency in English (spoken and written).
• A proactive and organised individual who can handle their workload to meet deadlines and quality expectations across multiple projects and issues.
• The ability to thrive in a close-knit team environment that relies on open communication to fuel improvements and collaboration.
• A positive, can-do attitude with exceptional attention to detail.
• You should be able to demonstrate a genuine interest in Customer Marketing Operations.

Benefits

• Hilton Perks: Including our Go Hilton Team Member Travel Program, which provides you with access to heavily reduced hotel room rates for you, your family & friends.
• table tennis and pool table in the social area
• good transport links