Responsibilities

• Meet established daily outbound calling goals and weekly sales activity targets to support new business development and revenue growth.
• Identify and qualify prospective customers, uncover potential opportunities, and maintain consistent follow-up throughout the sales process.
• Follow up on quotations, sample requests, technical inquiries, and customer opportunities to help advance projects from initial interest through commercialization.
• Promote SMA Collaboratives’ portfolio of cosmetic active ingredients, specialty raw materials, and formulation solutions to prospective and existing customers.
• Develop a strong understanding of SMA Collaboratives’ product portfolio and effectively communicate product applications, benefits, and technical value.
• Schedule qualified customer meetings and opportunities for the sales team.
• Follow up on marketing campaigns, website inquiries, trade show leads, and sample requests.
• Build and maintain strong professional relationships with purchasing managers, formulators, chemists, R&D teams, product development professionals, and other key decision-makers within the cosmetic and personal care industry.
• Maintain accurate and up-to-date customer, prospect, and sales activity information in Zoho CRM.
• Prepare and send professional follow-up communications, product information, technical documentation, and marketing materials.

Requirements

• Bachelor’s degree in Chemistry, Cosmetic Science, Biochemistry, Chemical Engineering, or another relevant science-related field is required.
• Recent graduates are encouraged to apply. We welcome motivated science graduates interested in building a career that combines technical knowledge, customer relationships, and business development within the cosmetic and personal care industry.
• Knowledge of cosmetic and personal care ingredients, formulation concepts, or product development is a plus.
• Excellent verbal and written communication skills.
• Confident and comfortable communicating with both technical and commercial professionals.
• Comfortable conducting outbound calls, participating in customer presentations, and discussing technical products.
• Proficiency with Microsoft Office and the ability to learn and effectively use CRM software; experience with Zoho CRM is a plus.
• Strong organizational, follow-up, and time-management skills.
• Self-motivated with the ability to manage multiple customer opportunities and priorities while maintaining attention to detail.

Preferred

• Previous experience in technical sales, cosmetic formulation, laboratory work, raw materials, specialty chemicals, or a related field is preferred but not required.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance