Responsibilities

• Account Management: - Serve as the day-to-day client contact for campaign planning, execution, and ongoing requests. - Oversee the day-to-day work of Planners and Associate Planners, including project prioritization, workflow management, and quality control. - Build and maintain relationships with media publishers and meet with new vendors to assess the value and applicability. - Embraces and encourages a culture based on teamwork, collaboration, and intellectual curiosity - Assists in training, mentoring, and developing team members. - Assists in the development and documentation of best practices for improving operational efficiencies within the team and the group. Strategy And Planning - Develop integrated tactical plans in partnership with the Associate Director, incorporating business objectives, campaign learnings, and marketplace insights. - Lead the planning and activation of Retail Media programs while managing day-to-day client communication related to campaign execution. - Analyze campaign performance and marketplace trends to identify optimization opportunities and develop actionable recommendations. - Develop client presentations that communicate strategy, performance, and key learnings. - Review RFPs, evaluate partner proposals, and collaborate with vendors and internal teams to ensure plans align with client objectives and measurement requirements. Activation And Reporting - Oversee the execution of approved media plans - Manage client/vendor communication on campaign timelines - Review all campaign inputs into Prisma for final approval - Ensure all tagging requirements are followed. Check and confirm all partners have received tags and QA'd for launch - Monitor campaign performance and collaborate with team members and partners to identify strategic, actionable optimization opportunities. - Contribute performance insights to reporting deliverables and review reports for accuracy and completeness Budgets & Billing - Lead the monthly flowchart maintenance and issuance process, ensuring accuracy and alignment across flowcharts, authorizations, POs, and supporting campaign documentation. - Support monthly reconciliation efforts with the billing team by updating the billing tracker and investigating and resolving any vendor discrepancies that arise - Consult on ad-hoc billing/payment issues or requests from vendors

Requirements

• Bachelor's Degree
• 3+ years of media agency experience, with an emphasis on Retail Media platforms.
• Knowledge of key retailers, their ecosystems, and go-to-market strategies
• Experience in Consumer-Packaged Goods industry (CPG) preferred
• Comfortable collaborating across teams and presenting recommendations to clients and internal stakeholders.
• Excellent presentation, negotiation, and communication skills; able to manage multiple projects & people
• Experience analyzing complex data, market research, and formulating actionable plans.
• Solid experience with the billing and reconciliation process.
• Demonstrate problem solving and intervention when necessary.
• Effective time management and organizational skills, as well as strong attention to detail.

Preferred

• CPG industry experience preferred
• DFA Certified 3rd Party Adserver preferred

Benefits

• medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off