Responsibilities

• Lead MarTech and performance measurement: Own the tools, dashboards, KPIs, and reporting rhythms that measure digital commerce performance across Levolor.com, retailer.com, marketplaces, retail media, and digital shelf.
• Own digital shelf performance and strategy : Lead product content optimization, ratings / reviews tracking, PID location and optimization, keyword search, and PDP readiness to improve visibility and conversion.
• Lead Levolor.com strategy and support marketplace growth: Own Levolor.com digital commerce strategy while supporting marketplace readiness, content, execution, and growth opportunities.
• Coordinate retail media and digital demand support: Partner with Ecommerce, Sales, and retailers to align retail media priorities, campaign readiness, content support, performance feedback, and learning agendas.
• Lead Brand Advocate ownership: Manage Brand Advocate strategy, message alignment, training, escalation paths, and feedback loops from customer questions, content gaps, and product issues.
• Enable emerging commerce channels: Identify, test, and support emerging opportunities such as TikTok / social commerce, marketplace expansion, AI-enabled shopping, and new digital conversion models.

Requirements

• 7+ years of digital commerce, ecommerce, digital shelf, retail media, marketplace, digital merchandising, performance marketing, or omni-channel marketing experience.
• Experience standing up or advancing MarTech capabilities, including dashboards, KPI reporting, performance measurement, digital shelf tools, content tracking, attribution inputs, or cross-channel reporting processes.
• Direct retail media experience, including planning, coordinating, managing, or optimizing retail media programs with key retailers and/or retailer media networks.
• Strong understanding of retailer.com, PDP content, search/findability, ratings and reviews, marketplace dynamics, digital shelf performance, and conversion drivers.
• Experience with AEO / GEO / SEO, digital findability, keyword strategy, content optimization, and how shoppers discover products through search, retailer platforms, and AI-enabled shopping experiences.
• Experience with social commerce and emerging digital channels, including TikTok / social platforms, creator-driven commerce, marketplace expansion, or new digital conversion models.
• Ability to influence across Sales, Marketing, Creative, Revenue Performance, external agencies, retailers, and technology partners.
• Strong analytical, project management, content strategy, stakeholder communication, and performance storytelling skills.
• Experience with digital shelf tools, retail media platforms, content syndication, marketplace operations, Brand Advocate programs, or MarTech platforms preferred.

Preferred

• Experience with digital shelf tools, retail media platforms, content syndication, marketplace operations, Brand Advocate programs, or MarTech platforms preferred.

Benefits

• Generous benefits package including medical, dental, vision, life, disability
• Time off with pay
• 401(k) plan with a degree of employer matching
• Paid parental leave
• Wellness programs and product discounts