Responsibilities

• Market Intelligence & Strategic Insights
• - Monitor industry trends, market developments, customer issues, regulatory activity, technology innovation, and other external factors that may create communications opportunities or risks.
• - Translate complex developments into actionable insights, recommendations, executive briefings, and communications strategies.
• - Develop and maintain reporting, dashboards, trackers, and intelligence products that inform communications planning and decision-making.
• - Identify emerging themes, narratives, and opportunities before they become widely recognized.
• Strategic Narrative Development
• - Develop messaging frameworks and narrative strategies that reinforce T-Mobile’s leadership, differentiation, innovation, and customer-first approach.
• - Identify opportunities to shape industry conversations and reframe narratives in ways that highlight T-Mobile’s strengths and perspective.
• - Develop counter-narrative strategies that address misinformation, correct the record, and ensure accurate information reaches key audiences.
• - Partner across the organization to ensure communications efforts are aligned, consistent, and impactful.

Requirements

• Bachelor’s degree or equivalent experience required.
• 7-10 years of experience in communications, public relations, journalism, public affairs, marketing communications, or a related field.
• Experience building, developing and leading a communications team and agency partners required.
• Demonstrated success developing and executing strategic communications programs in a fast-paced corporate environment, agency, newsroom, or public affairs organization.
• Deep understanding of the media and influencer landscape, including reporter beats, coverage preferences, and what drives story interest across national, business, trade, and digital outlets.
• Experience with third-party advocacy strategy, engagement, and direct and indirect influence programs that advance a communications objective through credible external voices.
• Exceptional writing, editing, messaging, and storytelling skills.
• Experience translating complex business, technology, regulatory, or industry topics into compelling communications strategies.
• Demonstrated executive presence and a track record of advising and influencing senior leaders, including during high-pressure situations requiring rapid judgment and clear, confident counsel.
• Experience managing cross-functional initiatives and influencing stakeholders across large organizations.

Benefits

• medical, dental and vision insurance
• a flexible spending account
• 401(k)
• employee stock grants
• employee stock purchase plan
• paid time off and up to 12 paid holidays
• paid parental and family leave
• family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching
• short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance
• mobile service & home internet discounts