Responsibilities

• Lead end-to-end creative strategy and visual concepting for Tier-1 external events, defining themes, narratives, and audience-specific stories in partnership with PMM, Brand, and Events stakeholders
• Translate event strategies into high-fidelity designs for digital, environmental, experiential, and marketing touchpoints (e.g., signage, wayfinding, stage design, expo/experiential zones, registration experiences, executive summits)
• Own the first round of all key event assets (onsite and pre-event) to ensure consistent brand stewardship, then collaborate with vendors for production and installation
• Partner closely with the Presentation Designer, Events and PMM to shape keynote creative direction, ensuring visual storytelling, animation, and supporting content ladder up to a unified event narrative
• Develop scalable asset toolkits and templates for breakout sessions, executive meetings, and supplementary presentations, enabling internal teams and vendors to move quickly while maintaining brand consistency
• Provide day-to-day creative direction to external agencies and production partners, reviewing and approving iterations, ensuring they meet Docusign’s quality bar and adhere to brand guidelines
• Collaborate with cross-functional partners (Brand & Creative, Events, PMM, Product Design, Sales, and Executive Communications) to ensure that event experiences, demos, and content feel cohesive and on-brand
• Concept and design swag, premium items, and small-scale activations that extend the event narrative and leave a lasting brand impression
• Contribute to and evolve Docusign’s experiential design system for events, documenting patterns and best practices that can scale across regions and event tiers
• Manage multiple concurrent event projects, timelines, and stakeholder expectations in a fast-paced environment, consistently balancing quality, speed, and feasibility

Requirements

• Bachelor's degree
• 8+ years of experience as a Brand, Experiential, or Visual Designer, with a strong portfolio of event, environmental, and campaign work for technology or brand-led companies
• Experience crafting event-specific visual narratives and thematic systems that connect complex product stories to real customer outcomes
• Experience with core design tools, including Adobe Creative Suite (Illustrator, Photoshop, InDesign), Figma, and presentation tools (Keynote, PowerPoint, Google Slides) as well as experience using AI to accelerate and scale your work
• Experience translating abstract strategies and technical concepts into clear, compelling visuals for diverse audiences
• Experience partnering with and art-directing agencies, production vendors, and freelance creatives to deliver integrated event experiences at scale

Preferred

• Comfort working closely with senior stakeholders and cross-functional teams; you can synthesize feedback quickly and push the work toward a sharper, more distinctive expression
• High bar for craft, typography, layout, and systems thinking, with attention to the details that make large-scale experiences feel polished and intentional
• Strong project management and communication skills; you can manage multiple timelines, dependencies, and production details without losing sight of the big-picture story
• A curiosity about IAM and enterprise customer needs, and a desire to help define how Docusign shows up at some of the most important events in our category

Benefits

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events