Responsibilities

• Own the development and delivery of monthly social media reports across all client accounts (organic, paid, and influencer)
• Pull, organize, and analyze performance data to ensure accuracy and clarity in reporting
• Maintain organized records of campaign performance and historical data
• Attend client calls (virtual and in-person) and assist with follow-ups and next steps
• Conduct ongoing trend and audience research to inform content and campaign planning
• Manage and maintain content calendars in Loomly, ensuring accuracy and timely updates
• Execute manual posting across platforms, ensuring all content is published correctly and on schedule
• Support content creation efforts in collaboration with the Social Media Director
• Oversee day-to-day community engagement across social platforms
• Monitor comments, DMs, and interactions, ensuring timely and on-brand responses

• Flag any sensitive or high-priority interactions to senior team members
• Support Influencer Manager with influencer coordination and campaign logistics
• Track influencer deliverables, timelines, and approvals to ensure campaigns stay on schedule
• Maintain organized documentation for all influencer partnerships

Requirements

• 1-3 years of experience in social media, digital marketing, or a related field
• Strong organizational skills with exceptional attention to detail
• Familiarity with social media platforms (Instagram, Facebook, TikTok preferred) and scheduling tools (Loomly preferred)
• Experience with social media reporting and analytics
• Ability to manage multiple accounts and deadlines simultaneously
• Interest in hospitality, lifestyle, and influencer marketing is a plus

Preferred

• Prior experience coordinating influencer campaigns
• Hospitality or lifestyle brand marketing experience or interest