Responsibilities

• Support the Director, Design, Messaging and Workshops with communication delivery, live learning events, and project coordination aligned to our priorities.
• Develop and execute internal and external communications across channels, including Eloqua emails, presentations, newsletters, and in-application messaging.
• Partner with cross-functional teams, senior leaders, and vendors to create data-driven messaging that supports important initiatives, drives performance, and keeps partners informed of progress, risks, and dependencies.
• Create scalable templates, resources, communication processes, and event workflows that align with enterprise design standards and drive consistency, usability, and efficiency.
• Partner with Brand Platforms and Openings leaders to support deliverables, share progress, and prepare work for review and approval.
• Support the Director of Design, Messaging and Workshops in executing strategies aligned with performance, compliance, brand standards, and owner profitability.
• Collaborate with Brand Management Americas subject matter experts to develop and deliver targeted communications, resources, and project materials.
• Coordinate with enterprise partners and initiative owners to gather input, agree on communication needs, and support execution.
• Deliverables you'll take ownership of:
• Develop customized communications that use storytelling, performance insights, and clear calls to action to help stakeholders understand and act on key initiatives, compliance requirements, and brand standard priorities.

Requirements

• Two (2) years of copywriting, content development, or business communications experience
• Two (2) years of experience coordinating projects or events, and supporting cross-functional initiatives
• Experience developing enterprise-aligned communications, templates, or resources via Microsoft Office tools (Excel, Powerpoint, Word, etc.)
• Familiarity with AI tools (Copilot, ChatGPT) to enhance efficiencies across workstreams
• Travel up to 10%
• Hybrid schedule from Memphis, TN

Preferred

• Bachelor's Degree in Communications, Marketing, Public Relations, Business, Event Management, or a related field
• Experience in hospitality or similar industry with multiple stakeholder groups
• Experience with email marketing platforms (Eloqua or similar platforms)
• Experience using creative language for communications tailored to different audience types
• Experience leveraging data insights to tell compelling stories and communicate key findings to stakeholders

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next
• *Benefits availability may vary... and are subject to the terms and conditions of each specific program/plan.